Sr. Director, Revenue Operations

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

The Opportunity

Are you looking for a fast-paced, high-impact commercial role? This is the role for you. Reporting to the Head of Field Strategy & Operations. You will be the Revenue Operations Senior Director for Worldwide Field Sales & Support, across all of our Creative Cloud and Document Cloud apps sold through our Resellers, Mid Market Direct Sellers and Phones. The role partners daily with Senior Directors and the Vice Presidents, therefore executive communication, influencing and an eye for detail are all key in this role!

The team is responsible for owning the number, driving forward the biggest priorities and anticipating the needs of the business, while keeping our people at the heart of everything we do.

Business Performance:

• Own the number! Each of our Sales leaders owns their part of the number. But you are responsible for the all up Worldwide number. Knowing where we have risk, what we're doing to mitigate the risk and waking up every morning caring about the number.
• Personally in the detail of our numbers. Looking at them daily, building relationships with key partners and able to simplify the complex to up level the information on what really matters to our Vice President and above.
• Lead the Quarterly Business Review, collating the overall GEO performance story & co-ordinate inputs from all key partners to provide a full picture. But then taking all that information to write the Worldwide story that is presented to our CEO.
• Partnering with Finance on the weekly performance story ensuring you work together without duplicating efforts.

Planning:

• We operate a quarterly cycle so being on top of the weekly numbers is key, but equally so is looking ahead to next quarter and next year.
• Being in the detail of the numbers, understanding the trends from Finance and working with the Strategy & Ops team to understand the activities in order to form an opinion on next quarter or next year's numbers. Forming an opinion, and up level to create the narrative.
• Influencing through the matrix is key through storytelling and relationship building
• Responsible for our Recruitment & HC strategy and OPEX - prioritizing to ensure we invest our $ in the right areas.

Anticipate the needs of the business

• Understand our business and our many priorities in order to triage all of the top down asks, know what's important, anticipate required timelines, and work closely with multiple collaborators to ensure we're on the most important activities.
• Lead our Biz Ops team who are responsible for anticipating our needs, and driving a center of excellence while being happy to dig into each area yourself where necessary.
• Understanding what's coming up over the next few weeks for the Field Vice President by forming a close relationship with the President's Digital Media Ops team to ensure we're prepared for upcoming reviews.
• Ensure we are delivering on our Field priorities - driving the cadence to ensure that we are on top of, and moving forward on our committed plans.
• Ensure we're ahead of and driving the most important programs through project management. Holding people accountable and helping unblock blockers getting in the way of commercial success.

• Create a centre of excellence that reduces the fire drills and inconsistencies across the business, with work back plans that are clear, consistent and communicated.

Putting our people at the heart of everything we do

• Lead our people operations, to ensure our teams are engaged, informed, connected and inspired.
• Through top-down communication, messaging and recognition.
• Define, shape & ensure delivery of our Employee Engagement vision and strategy, working closely with our HRBP and Leadership team.

What you'll need to succeed

• Extensive work experience in Commercial teams: ie Trading / Finance / being responsible for the P&L
• Experience working in software or subscription industry
• Strong commercial competence, strategy, planning, organizational and used to juggling multiple priorities
• Validated mathematical proficiency and effective project management skills

• Must be self-managed, responsive and able to work in a virtual team environment.
• Hands on mentality, proactivity and great attention to detail.
• Very good knowledge of Microsoft Office suite, esp. Excel is required, SalesForce.com & Tableau / PowerBI would be advantageous
• Great presentation skills, both writing in PowerPoint and delivery
• Strong Leadership skills - both through direct people management & Leadership across the matrix

• Ability to simplify the complex and exec communication

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. Learn more about our vision here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.