Sr. DTC Product Manager

Cinch Home Services · Miami, FL

Company

Cinch Home Services

Location

Miami, FL

Type

Full Time

Job Description

Duties and Responsibilities:

  • Responsible for articulating the vision and the strategy to the team and stakeholders, ensuring there is alignment and successful execution of the strategy.
  • Own a prioritized product backlog, ensuring alignment with customer needs and business objectives.
  • Seek out opportunities to refine and expand our product offerings based on customer feedback, technological advances, and market changes.
  • Dive deep into consumer behavior, feedback, and market trends to inform product decisions.
  • Collaborate on setting quarterly OKRs and lead weekly activities to achieving them.
  • Maintains product and testing roadmap aligned to key objective and strategy and drives its execution.
  • Functions as Scrum product owner for the Direct to consumer (DTC) line of business, working closely with engineering, QA and UX. Working closely with a Business Analyst, owns the product backlog, responsible for user stories, acceptance criteria and signing off on the completion.
  • Supports Scrum best practices and techniques, working to deliver value iteratively.
  • Maintains A/B testing roadmap - setting up experiments, observing and reporting on results, and instituting findings.
  • Work through various data, quantitative and qualitative, to extract insights and feed them into product and testing roadmaps.
  • Effective communication and collaboration with multiple stakeholders across the organization. Keeps them abreast of latest releases, updates, issues. Voice of the product to the organization.
  • Works closely with UX/UI designer to ensure they align on objectives and key results.
  • Other duties as assigned.

Experience/Qualifications:

  • 5+ years of experience as a Product Manager/Product Owner
  • 2+ years working on B2C digital products.
  • Bachelor's degree in Marketing, Business, Computer Science and Economics or equivalent experience required.
  • Proactive in identifying opportunities, tackling problems, identifying solutions, and effectively communicating up and down the org.
  • Familiar with marketing funnels and worked with marketing setting up and testing marketing landing pages.
  • Solid understanding of design thinking, consumer psychology, UX best practices and patterns.
  • Experienced setting up experiments: creating hypothesis, setting up the tests, synthesizing results, and extracting insights.
  • Passionate about developing new products and process improvement ideas.
  • Comfortable working in a fast-paced, lean, agile environment.
  • Data-driven - excellent grasp of data and analytics: from web behavioral to operational metrics to help drive decision and new product ideas.
  • Excellent communication, interpersonal and presentation skills.
  • Proven leadership of a cross-functional Scrum Team to achieving business objectives.
  • Solid understanding of web usability, user centric design and design best practices.
  • Solid technical understanding of development and QA.
  • Solid web analytics, preferably GA, experience.
  • Self-stater, detail oriented and great at time management.

Desired Qualifications and Experience:

  • Development
  • QA
  • JIRA
  • Roadmapping
  • Customer journey mapping

Date Posted

10/06/2023

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