Sr. Email Marketing Associate - Chase Travel

Job Description As a Sr. Email Marketing Associate with a customer-first, data-driven mindset, you will implement a promotional strategy that will drive revenue growth for the business and will establish Chase Travel as a differentiated, high-value travel product suite among Chase's customers. This is a hybrid role (3 days in office/ 2 remote) located in New York, NY.
To be successful in this role, you would proactively plan email marketing calendars in collaboration with cross-functional partners, implement email messaging that pulls through Chase Travel promotional strategy, think critically to maximize results, be extremely organized, and have excellent communications skills with the ability to influence others.
Role Responsibilities

• Plan and implement Chase Travel email marketing initiatives to accelerate travel sales and drive engagement, in collaboration with internal partners
• Orchestrate the merchandising strategy of destination, promotional messaging, and revenue-generating opportunities across digital and customer servicing touchpoints
• Partner with analytics to optimize campaigns and track KPIs aligned to the travel platform goals

Role Qualifications

• Bachelor's Degree required
• 5+ years of work experience in B2C, performance, or digital marketing required
• Working knowledge and experience in project management and stakeholder-relationship management required
• Experience with email marketing preferred
• Be results-oriented with strong analytical and problem-solving skills
• Lead through strong cross-functional partner collaboration
• Demonstrate excellent organizational skills
• Leverage a problem-solving mindset to develop process and implement strategically
• Ability to create insights-based solutions for customer needs
• Travel marketing experience preferred

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.