Sr. Engineer - Backend (Payments)

Job Posted: 08/03/2024

Location : Americas (North Central and South America)

Hi there!

As Zapier continues to scale our mission to democratize automation we’re hiring a Senior Backend Engineer to the Revenue team. The Payments team specializes in crafting customer-centric services that make packaging and pricing options easy to navigate streamline account setup for a seamless user experience and maintain precise utilization tracking and accurate billing.

Zapier is on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.

If you’re interested in advancing your career at a fast-growing profitable impact-driven company then read on…

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully you'll take the leap of faith and apply.

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Even though our job description may seem like we're looking for a specific candidate the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description we encourage you to apply if you meet these criteria:

About You

You have 7+ years of experience. You've dedicated at least 5 of those years to building distributed  scalable web applications. You have strong communication skills problem-solving abilities and are driven to deliver outstanding customer experiences for both our external users and internal stakeholders.

Required Technical Skills/Experience:

• Strong expertise in using Python for building web services.

• Strong experience with AWS and cloud technologies.

• Experience working with MySQL and/or Postgres and shipping database-backed web services at scale

• Experience working with Kafka SQS or other event based technologies.

• Using tools like Grafana Prometheus and Datadog and for monitoring and performance optimization and to identify and address performance bottlenecks.

• Familiarity with Agile methodologies (e.g. Scrum Kanban) and tools like Jira for sprint planning backlog management and collaboration with cross-functional teams.

Nice-to-Have Technical Skills/Experience:

• Experience with payment processing systems such as Stripe PayPal or Square including integration configuration and troubleshooting

• Previous exposure to invoicing and billing processes in a SaaS environment with a strong understanding of subscription billing models recurring invoicing etc.

You value collaboration. You understand that building modern software is a team sport and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team whether by reviewing code pairing on a tricky problem or just thinking about how to solve the challenges we’re facing.

You value exploration and versatility. You are comfortable working in other teams’ codebases to achieve the Edge team’s goals. This will involve embedding yourself in the other team becoming familiar with their developer workflow and collaborating with stakeholders on the other team to implement your solutions.

You can balance lots of concerns. Our team manages a wide variety of services catering to a broad spectrum of internal clients. You'll be expected to adeptly balance incoming work to address these services prioritizing them ruthlessly yet judiciously. Your ability to manage this diversity without being overwhelmed is crucial ensuring not only that we meet our varied demands but also consistently deliver high-quality impactful results in our dynamic fast-paced environment.

You advocate for the user. You have a keen eye for great design and you’re empathetic to the needs of the end-user. When you see users struggling to succeed you take it as a personal challenge to understand why and help the team build a better product.

You love learning new things. You love researching new tech and driving forward with the implementation details.

How to Apply

At Zapier we believe that diverse perspectives and experiences make us better which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles regardless of the type of education or companies in your background so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact throughout the process we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time so if you ever have questions about where you stand or about the process just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity Inclusion Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants including those with criminal histories consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process please contact [email protected] .

Application Deadline:

The anticipated application window is 30 days from the date job is posted unless the number of applicants requires it to close sooner or later or if the position is filled.

Even though we’re an all-remote company we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.