Sr. Engineering Manager, Device Interaction

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, working together in person and choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. 

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

As a private-equity-backed, hyper-growth IoT leader, SimpliSafe has made building a world-class fully internationalized e-commerce platform a Board level priority.  We are in the very early stages of building this capability and are looking for a hands-on technical leader to drive this initiative and lead the team to get it done.  This is a unique opportunity to design and build an integrated solution for a proven market leader. 

SimpliSafe’s Device Platform organization is looking for a Director of Technology to lead our Device Interactions team. This team enables our customers to remotely interact with all aspects of their home security system. In this team, you’ll help us maintain the high degrees of reliability and performance needed to make every home secure, while supporting the introduction of exciting new security devices and capabilities for years to come.

Primary responsibilities include

• Oversee a team of 8-12 engineers
• Grow leaders within your team, empowering them to execute independently
• Collaborate with product management to build a roadmap that balances short-term wins and multi-year big bets in your domain
• Define KPIs that reflect both the business impact of your team and the health of the systems you own, and use them to make data-based decisions about where to invest
• Help your team craft a technical vision that creates step function improvements in reliability and performance while enabling independent value delivery

The ideal candidate has experience leading agile teams and a passion for developing people and acting as a force multiplier, while having the technical strength to get in the weeds and accurately assess and grow team and individual performance.

• Be collaborative by nature
• Be adept at building consensus to solve technical and organizational challenges
• Enjoy challenges and problem solving, helping to scale your team’s work and accelerate delivery via continuous improvement
• 12+ years of professional software development experience, with a track record of delivering flexible and reliable cloud-based systems
• 5+ years of people management experience
• Experience with Typescript, NodeJS and AWS is preferred but not required
• Experience in an IoT environment is helpful but not required

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.  Likewise, we are committed to full support of qualified individuals in hiring and employment. In keeping with this commitment, we will work with qualified individuals with disabilities to assess whether a reasonable accommodation may be provided to perform the essential functions of their role, absent undue hardship. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].