Sr. Executive Assistant

SUMMARY OF RESPONSIBILITIES

The Senior Executive Assistant will be responsible for supporting the Chief Operating Officer (COO) and the Chief Human Resources Officer (CHRO), and performing departmental administrative tasks, spanning from clerical to strategic. This position will have frequent exposure to C-level executives and undertake special projects from the COO regarding the implementation of companywide strategic initiatives.

ESSENTIAL DUTIES

• Manage and maintain email and calendars for the COO and CHRO.
• Serve as the initial point of contact for the COO and CHRO by greeting and directing guests, replying to communications, and processing requests.
• Provide direct support in meetings by recording and distributing minutes- and action items to attendees. Coordinate and execute any follow-up action plans.
• Own follow-up and coordination on resident issues that escalate to the COO to ensure full team of the COO is appropriately and actively engaging in follow-up action and communication to deliver leading Resident Experience.
• Conduct research, prepare data, compose reports, maintain data, provide feedback and administrative support for projects as assigned by COO and chief-of-staff to the COO.
• Prepare PowerPoint decks for management and board meetings, including collecting information from contributors in a timely manner, professional formatting, and organization, verifying information for accuracy and logic, and distributing to constituents.
• Coordinate meetings and logistics for designated groups or committees, including events that support team member engagement.
• Identify opportunities for meeting, communication, process efficiencies for greater effectiveness
• Perform general office duties, such as ordering supplies, completing expense reports, and arranging travel plans.

• This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

• Primarily working indoors, office environment.
• May sit for several hours at a time.
• Prolonged exposure to computer screens.
• Repetitive use of hands to operate computers, printers, and copiers.
• Requires working non-standard business hours at times to complete urgent work tasks needed by executive leaders.

REQUIRED EDUCATION AND EXPERIENCE

• High School Diploma or equivalent
• High proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams), SharePoint, Concur, UKG or other HRIS, DocuSign, etc.
• Minimum 5 years of experience in an executive administrative role
• Proven record of accomplishment of supporting two or more c-level executive leaders within fortune 100 companies
• Proven ability to effectively interface with senior leaders
  

PREFERRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in business, administrative support, or related field
• Experience supporting project management positions
• Experience in Technology or Property Management industry
• Experience in a fast-paced environment, high-growth company

REQUIRED KNOWLEDGE

• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology.
• Administration and Management— Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  

REQUIRED SKILLS

• Active Listening— Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Judgment and Decision Making— Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Time Management— Managing one's own time and the time of others.
• Speaking— Talking to others to convey information effectively.
• Writing— Communicating effectively in writing as appropriate for the needs of the audience.

WORK STYLES & BEHAVIORS

• Attention to Detail— Job requires being careful about detail and thorough in completing work tasks.
• Cooperation— Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Initiative— Job requires a willingness to take on responsibilities and challenges in a fast-paced environment.
• Persistence— Job requires persistence in the face of obstacles.
• Adaptability/Flexibility— Job requires being open to change (positive or negative) and to considerable variety in the workplace.

FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.

IND1