Sr. IT Business Analyst

SUMMARY

The IT Business Analyst serves as a liaison between the business groups and IT, interacting with system users to create and maintain the strategic partnership for bridging business needs with technology delivery. This individual works closely with the business partners to enable business success through IT solutions. The IT Business Analyst primary responsibility is to formulate and define project focused business scope and objectives based on user needs and a good understanding of applicable business systems and typical industry requirements The IT Business Analyst must be skilled in various techniques and understand when each should be applied based on the delivery methodology being used, whether traditional waterfall or Agile. They also serve as key partners to the IT Quality Assurance team to ensure solution requirements are converted to effective test plans, and to Solutions Architects, Development Teams and Project Managers for decisions on selection and design of technology solutions to meet the business requirements.

SCOPE

Responsibilities extend to the Store Support Center (SSC), 3 distribution centers and multi-channel retail practices through over 800 stores and JoAnn.com. The total user environment consists of over 20,000 team members.

ESSENTIAL RESPONSIBILITIES

• Business Requirements- Creates functional specifications to translate business requirements into application impacts. Facilitates the understanding, clarification, and implementation of business requirements and works with key partners in IT to turn those into functional system design
• Demand Management - Works with portfolio managers, technical resources and business leads to support demand intake activities using internal IT processes. Transitions approved demand to assigned project manager
• Process Design & Change Management- Creates current and future state process maps and design. Implements change management and training plans for successful project adoption
• Task Management - coordinates small, non-complex activities requiring coordination across IT functional areas.

SKILLS / COMPETENCIES

• Analytical Thinking & Problem Solving: Able to elicit, decipher and document technology needs to overcome problems faced by our business.
• Creative Thinking: ability to look at needs of stakeholders from different perspectives and suggest ways to communicate needs in a way that can be understood by IT
• Industry Knowledge: understanding of the Joann business model and how it applies to projects
• Facilitation & Negotiation: ability to moderate group discussions and enable participants to articulate their thoughts and ideas. Ability to apply the proper process based on audience to attain the expected outcomes.
• Oral and written Communication - Ability to express ideas, information or other content in a clear manner. Ability to actively listen to ensure ideas generated by stakeholders are clearly understood

EDUCATION / EXPERIENCE

• Education Minimum: Bachelor's degree in computer science, business or related field
• Experience Minimum: Relevant professional experience in an IT technology environment. This experience should include Technical requirements capture, Software Development Life Cycle (SLDC), and Waterfall and/or Agile project methodologies. Relevant experience in a large RETAIL information technology environment.
• Experience Preferred: Certified Business Analyst Professional (CBAP)

This position will be located at:
5555 Darrow Road Hudson, OH 44236

JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.