Sr. IT Engineer

What We Do:

As a member of our team, you will assist with evaluating Calm’s needs and developing technical solutions to help meet business goals and solve business problems. Identify, develop, and execute solutions for Calm’s business applications and systems, corporate infrastructure components, and integrations. Define IT-related project requirements and work with development teams to design and modify systems architecture, create software solutions, and integrate solutions with existing systems.

Job Summary (What You’ll do): 

An experienced IT Engineer with a seasoned background in technical support and information systems management, including implementation, monitoring, and maintenance. You will be a crucial player in the planning and management of system migrations during mergers and acquisitions, ensuring Calm’s commitments to regulatory security and compliance frameworks are not compromised. You’ll work heavily with Engineering, Operations, Security, HR, and IT to make the whole organization more efficient.

• Assist with managing separate IT ecosystems with different security postures, policies, and procedures
• Manage communications and projects across multiple organizations
• Identify and plan around integration interdependencies
• Strategize and establish effective decommission and migration project plans for existing systems and functionalities
• Contribute to the development, alignment, and management of IT-related policies, procedures, and processes that:
• support a connected and flexible ecosystem;
• adhere to regulatory requirements;
• and operate in a common, secure, and compliant environment.
• Identify areas for improvements and develop technology solutions to meet business needs and solve business problems
• Hands-on approach and strong bias for action
• Strong focus and advocacy for the end-user experience

Skills and Qualifications

• Experience and involvement in mergers and acquisitions
• Experienced with administering SaaS services (e.g. Google Workspace, Slack, Zoom) 
• Experienced with harnessing the power of APIs
• Deep knowledge and experience with:
• Google Workspace, Slack, Zoom, Jira, and other common SaaS applications
• Cloud infrastructure services, specifically AWS and GCP
• Jamf Pro, Jamf Protect, and other MDM solutions
• Logging, Monitoring, and Alerting tools (e.g. Sumo Logic, Data Dog, Stackdriver, etc.)
• Identity and Access Management using Okta, and SAML / SCIM provisioning
• Github
• Strong communicator, both written and verbal 
• Strong troubleshooting and critical thinking skills
• Extremely strong attention to detail
• Passion for quality and security
• Able to establish and meet specific end-state goals and deadlines
• Able to efficiently handle ambiguity and appropriately prioritize competing projects

Minimum Requirements

• This role generally requires 8 years of relevant experience
• Minimum of 6+ years of experience in IT Solutions Architect or IT Engineer roles 

The anticipated salary range for this position is $155,500 - $217,700. The base salary range represents the low and high end of Calm’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience and other qualifications.
This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.