Sr. IT Product Manager

Key Responsibilities and Duties

• Oversees technical products, performance measurement and analysis, leading to process redesign and performance improvements that promote efficiency and high performance standards.
• Manages, motivates and develops project and matrixed team members to ensure projects are completed with high quality and in a timely manner.
• Reviews enhancement requests and makes decisions that balance business needs, customer requests, resources and budget.
• Prepares and manages research and development for the budget and obtains funding for special projects.
• Researches and analyzes market conditions and identifies key trends and opportunities for product innovation/enhancements.
• Monitors design effectiveness, costs, reliability, safety and security.
• Evaluates and responds to market needs and demands through modification and the upgrading of technology products.
• Prepares product documents and supports sales and marketing with the necessary product knowledge and technical expertise.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5 Years Required; 7 Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

8IC

Required Qualifications

• 3+ years' experience working in the Agile framework
• 3+ years' experience as a technology owner or product owner
• Proven track record of building API frameworks and controls
• Broad technical knowledge around Server, Containers, Storage, Middleware, Database, Application Development, Automation, Network and Cloud computing technologies.
• Extensive experience translating business requirements into technical solutions and how these solutions impact timelines
• Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports
• Results-oriented and delivery-focused; sets high performance standards for self and others
• Ability to convey complex and technical issues to diverse audiences
• Excellent collaboration, negotiation and partnering skills.
• Proficiency using Jira, Microsoft Office and Visio

Preferred Qualifications

• SAFe Agile Product Owner/Product Management certification
• Process improvement certification (Six Sigma, Lean Agile)
• Hands-on experience designing and developing cloud automation, configuration management, and deployment of enterprise-scale infrastructure as code (IaC) using Terraform, CloudFormation, ARM, Ansible
• Development experience in Java, C++, C# and/or Python
• Experience using tools such as Git, Jenkins, Artifactory, Ansible and CloudBees

Base Pay Range: $105,400/yr. - $175,600/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

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