Sr. Learning Solutions Associate

About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
The Learning & Growth team at Grubhub is seeking someone with a proactive mindset and experience in either sales, enablement, or training, who will work diligently to onboard, train and upskill our sales reps and managers in our Restaurant Sales arm of the business.
Given the nature of the role, the trainer should enjoy leading a physical (or digital) room and exude commanding presence while also possessing the ability to flex and train in a one-on-one capacity. You should be creative yet analytical, confident yet coachable, and comfortable pivoting and adjusting to the different learning styles of our employees.
You'll need to be ready to dive right in - our team is always growing and the training never stops. It's hard work, sure, but it's also a fun place to be!
The Impact You Will Make:

• Lead in-person and remote onboarding and training for our Sales Department - a rapidly growing department at Grubhub with more than 300 reps!
• Manage stakeholder relationships and create strategy around department goals
• Cross train on multiple lines of business and be prepared to pivot when necessary
• Conduct training needs analysis and present findings to key stakeholders
• Work with Learning & Growth Leads, Instructional Designers, subject matter experts, and stakeholders to transform content into an effective in-person AND virtual learning experience
• Act as a subject matter expert by staying up-to-date on current processes, products, and platforms, as well as sales industry trends
• Collect feedback from trainees, hiring managers and stakeholders on the effectiveness of the onboarding program and iterate and/or replicate as needed
• Create effective content, aligned with instructional design principles to fill knowledge gaps and evaluate efficiency to prove return on time, energy and money investment.

What You Bring to the Table:

• Extensive sales or sales enablement experience: on the floor, making calls, leading a sales or client success team, mentoring sales reps, facilitating sales training programs or experience in operations and/or client services
• Desire and ability to analyze training programs and utilize data to enhance or evolve as needed
• A passion for and experience with training, mentoring and/or teaching adult learners
• Strong interpersonal and communication skills
• Strong organizational and project management skills as well as ability to balance and execute on competing priorities and evaluate the effectiveness of the program(s).
• Agility and comfort with a fast-paced working environment
• Interpretive judgment and the ability to make decisions on how to manage ambiguous situations
• Comfort with technology (i.e. G Suite, LMS platforms, Video Communication Tools, etc.)
• A strong sense of ownership and commitment to delivering top notch training modules

And Of Course, Perks!

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].