Sr. Manager, Infr Comp Hrdwe & Virt

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Northern Trust Company seeks a Sr. Manager, Infr Comp Hrdwe & Virt to line manage global cross-functional SDMs for UNIX/LINUX/Windows/VMWare environments. Utilize global SDMs to create a SDM shift rota and handover plan for 24x7 support in NA, EMEA, and APAC regions. Monitor and manage MSP to ensure the delivery of high-quality support and services. Continuously improve and optimize the environment through automation and best practices. Develop reports and dashboards to provide visibility of performance against agreed SLAs, RPO, RTO, standards, and controls. Measure the organization and MSP against the agreed SoW, SLAs, RPO, RTO, standards, and controls. Ensure that the organization is delivering robust, secure, available, maintained, and reliable services. #LI-DNI

Position requires a Bachelor’s degree in Computer Science, Electronic Engineering, Information Systems or a related STEM field, followed by 5 years of progressively responsible experience managing UNIX, Windows, and VMware operations in a complex enterprise environment. Experience must include a minimum of: 5 years of experience with UNIX operating systems, Windows Server, and VMware virtualization technologies; 5 years of experience managing and leading a team of engineers and administrators; 5 years of experience managing and leading MSPs; 5 years of experience with IT service management (ITSM) frameworks and processes; 5 years of experience with monitoring and alerting tools and incident management systems; and 5 years of experience in managing service level agreements (SLAs) and driving continuous service improvement. Part time telecommuting may be permitted. #LI-DNI

JOB LOCATION: Chicago, IL. To apply, please visit https://careers.northerntrust.com and enter job requisition number R131471 when prompted. Alternatively, please send your resume, cover letter, and a copy of the ad to: G. Duggan, 181 W. Madison, Chicago, IL 60602.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.