Sr. Manager, Intelligent Automation

Job Description:

Digital is the fourth industrial revolution and it's changing the workplace experience. The innovations in Automation, Robotics and Artificial Intelligence (AI) are fundamentally changing the workforce of an organization. In the future, Automation and AI will replace mundane tasks and augment human capacity to think, create and analyze.

The Senior Manager, Intelligent Automation will build the framework and develop the roadmap for best practices on how to leverage Robotic Process Automation (RPA) use cases for initiatives across all Mars Snacking business units (Mars Wrigley, Health & Wellness, Immersive Experiences). Automation and Robotics will enable the transformation of many of the Mars business processes across all segments and functions, and this team lead will drive the creation of automation processes across all functions and Mars business segments and many transformation programs at Mars.

What will be your key responsibilities?

• Steer enterprise-level conversations with business segments and Mars Global Services (shared-services division) Digital Technologies stakeholders to identify opportunities to apply Automation and Robotics and build a pipeline of projects to optimize business processes and performance.
• Road mapping the enterprise- and segment-level RPA process approach, and engaging with internal stakeholders to establish priorities in line with the highest business impact
• Utilize expertise in these automation technologies to solve business problems across a wide range of Mars processes and businesses.
• Define solutions for Mars business processes with clear articulation of business case and ROI.
• Act as a project manager leading delivery against project requirements, timeline, major deliverables, Agile/Scrum requirements, and reporting needs.
• Ensure all automation solutions can provide sufficient management reporting information to manage, report on and continuously improve the performance of the automation solutions.
• Ensures the key handoffs and interdependencies between IT, 3rd party firms and business stakeholders to ensure successful value delivery, and ability to scale.
• Contribute to development work in building RPA bots and other adjacent tools in line with solution design.
• Identify the capability gaps that are hindering progress and propose solutions to address them.
• Perform process discovery and business analysis work in line with automation opportunities to enable downstream development teams and to ensure proper documentation and due diligence of opportunities is executed.

What are we looking for?

• 10+ years of progressive experience in business enabling enterprise technologies.
• Bachelor's degree in Computer Science - or equivalent in experience
• 5+ years of experience developing, maintaining, and supporting automation projects in a global organization.
• Proven success leading transformational, innovative activities in one or more of the following areas:• Automation• Business enabling technology platforms
• Experience with Robotic Process Automation packages like Automation Anywhere, Blue Prism, etc.
• Management and development of strong collaborative relationships with 3rd party vendors and contractors
• Experience with Optical Character Recognition (OCR) platforms like ABBYY/HyperScience
• Previous experience in FCMG is desired.
• The ideal candidate possesses experience in a professional services environment and has a background that illustrates extensive capabilities Automation, Robotics, AI and transforming business processes at scale and speed.
• RPA Developer Certification (Automation Anywhere, Blue Prism, UiPath) preferred.

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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.