Sr. Manager, Marketing Operations

Job Description

In this role, you will be responsible for project leading and supporting the account management needs of the Brand Creative team. Effectively communicate project expectations to team members, internal clients and stakeholders in a timely and clear fashion utilizing best practices of project management. Coach, mentor, motivate and supervise project team members and contractors. Act as project lead on various process optimization projects as opportunities are identified and prioritized by the Marketing Ops team. Define project scope, goals and deliverables that support business goals in collaboration with internal clients and stakeholders.

Primary Responsibilities:

1. Define project scope, goals and deliverables that support business goals in collaboration with internal clients and stakeholders

• Support the business teams on project/enhancement prioritization, in alignment with corporate goals

2. Set and continually manage project expectations with team members and other stakeholders

• Managing projects to remain on schedule and within budget

Communicate status of projects with cross-functional teams as needed.

3. Liaise with project stakeholders on an ongoing basis

4. Develop full-scale project plans and associated communications documents

• Plan and schedule project timelines and milestones using appropriate tools

Schedule and facilitate status meetings and reviews maintaining team resourcing and capacity for the team projects in progress; develop meeting agendas according to creative approvals needed to stay on schedule.

5. Determine the frequency and content of status reports, analyze results, and troubleshoot problem areas

• Effectively communicate project expectations to team members, internal clients and stakeholders in a timely and clear fashion utilizing best practices of project management.

6. Pro-actively anticipate possible problems and discuss solutions with managers and team

• Develop best practices and tools for project execution and management

7. Provide recommendations and develop tools to improve internal and external (client-facing) processes and systems with regards to receiving new projects, processing and proofing of deliverables

• Optimizing people, processes, and technology so that the final product is always of the highest possible output

• Identify and integrate project management technologies that improve communication and efficiency

• Work with Creative leads to manage and improve the processes, systems, and tools used by the Brand Creative team

8. Manage and organize project teams to support project needs

• Identifies and leads resources required to successfully execute projects

• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work

9. Strong understanding of marketing calendar, understanding when briefs are due, aligning to timeline with marketing and thoroughly reviewing all briefs to ensure strategy is clear and necessary content is included.

10. Ensure effective and efficient processes and consistent experiences across all teams within Brand Creative

• Ensure Brand Creative WIP is shared cross-functionally.

• Establish processes that help the creative team run smoothly internally and cross-functionally with other teams

• Ensure meetings are run efficiently and include/follow agendas.

Education & Experience

Level of Formal Education: Bachelor's Degree

Area of Study: Communications, Marketing, Business, Engineering, Project Management, Human Resources or other relevant field of study

Years of Experience: 10 years

Type of Experience: Experience in a project or program management in a fast-paced environment

Technical Competencies: • Experience with work management systems (i.e Workfront, Wrike, JIRA, etc) and MS Excel

Skills and Ability: • Strong knowledge of project execution, including ongoing management of risks/issues/change control, communication, and reporting.

Personal Attributes: • Strong presentation skills to facilitate communication of Lean initiatives in various forums - large employee meetings and briefings with senior leadership

• Proven strong organizational, time management, and project management skills. Demonstrated experience in managing project activities

• Strong organizational, interpersonal and communication skills - excellent command of the English language, both written and verbal

• Ability to be a self-starter, work independently and manage multiple priorities in a fast-paced and changing environment.

About The ODP Corporation

The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.