Sr. Manager, Product Management

Take the next step in your journey. At Millennium Trust Company, you will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey - relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Don't meet every single requirement? Here at Millennium Trust, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Millennium Trust is the place for you! We look forward to receiving your application! Check out a video on our Company Culture! Millennium Trust Culture
HOW YOU WILL SOAR:
The Sr. Manager, Product Management will report to the Senior Director, Product Management in the Product Management Department. This role is responsible for developing the long and short term vision for product and partner with product owners, technology and other stakeholders to deliver the vision. The incumbent will lead vision strategy and evolution of all products that delivers revenue growth, improves member satisfaction and supports the shift to self-service. They will also be responsible for developing products, driving new product capabilities and product features from concept to successful delivery and adaption.

• Translate business and consumer needs into end to end, innovate digital solutions. Work closely with business stakeholders and other key business partners including User Experience Research teams to create product vision, understand and help identify business value.
• Help drive strategy - conduct product and competitive research to help shape long and short-term strategy while providing quick and clear value add to the business
• Collaborate with cross-functional teams, including Technology, Design, Marketing, and Sales to understand market needs, define product capabilities and prioritize based on business and customer value
• Create and maintain a product roadmap that outlined the product's evolution over time, taking into consideration iterative phases
• Make informed, data-backed decisions about features and improvements to prioritize based on customer feedback, market demand, technical feasibility and business impact
• Define key performance indicators (KPIs) to measure the success of the product that aligns with the business goals
• Provide guidance and mentorship to product owners and business analysts, fostering a innovative and collaborative work environment.
• Other duties as assigned

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff.
• Oversees the daily workflow of the department.
• Evaluate employee performance, provide feedback, and conduct performance reviews. Identify areas for development and create plans to enhance team members' skills.
• Uniformly identify high performers who consistently produce quality work.
• Remove barriers for the team, ensuring team members have all the tools, resources, and context to execute.
• Has a good understanding of their team's strengths and opportunities, capitalizing on their strengths and coaching opportunities.
• Address challenges and conflicts that arise within the team or projects. Make decisions that balance various factors and contribute to the overall success of the organization.
• Cultivate relationships with clients, partners, and other departments to facilitate collaboration and achieve common goals.
• Provide direction, guidance, and support to a team of employees. Set clear expectations, delegate tasks, and ensure effective communication within the team.

IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY:

• Bachelor's Degree Preferred
• 10+ years of experience
• Excellent analytical skills with a proactive nature
• Strong organization skills with a drive to meet deadlines
• An affinity for accuracy and efficiency
• Proficiency in Microsoft Excel, Word (including mail merge) and Outlook
• Strong verbal and written communication skills
• An aptitude for prioritization and multi-tasking
• Strong collaboration skills
• A drive to learn and apply new concepts quickly
• Experience with Salesforce CRM preferred

MILLENNIUM TRUST COMPANY is a rapidly growing, leading financial services company offering specialized retirement and institutional services and recently acquired PayFlex, a consumer directed benefits provider, to create a personalized, holistic approach to financial wellness. To that end, we provide a diversified multi-product business with a holistic focus on financial wellness. Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture.
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2023 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.