Sr. Manager, Technology Program

Description
Company: Oak Street Health
Title: Sr.Manager, Technology Program
Location: Chicago or Downers Grove
Company Description
Oak Street Health believes everyone deserves great healthcare - the kind you'd want for your own family. We specialize in providing exceptional care for older adults on Medicare, often in underserved communities where there is little or no quality healthcare.
Oak Street Health is on a mission to rebuild healthcare as it should be with an innovative care model that centers on wellness-based, positive health outcomes for patients, not the volume of services provided. Our unwavering commitment to keeping patients healthy is highlighted by dedicated care teams that take time to get to know each individual, providing the personalized care they need to stay healthy and live life more fully.
We're an organization on the move! Our rapidly growing national network of primary care centers is staffed by a diverse team of outstanding care providers, service team members, technologists, community outreach experts, business professionals, and more. For more information, visit http://www.oakstreethealth.com .
Role Description:
As a member of the Oak Street Technology team, this candidate will be primarily responsible for developing and delivering on technology programs that aid the organization in change acceleration. Included will be the development of communications strategies for internal functional and organization wide communications. The role will support broader employee and executive communications for the Technology, including executive messages, strategic business updates, technology success stories and people-related communications. This role will also oversee the development of technology related training programs, help to manage events, support efforts to build and develop a stronger team culture, and work with other business units on promoting the use of technology.
Core Responsibilities:

• Manage various large programs to support the technology strategy and operating principles for the organization
• Manage change acceleration program for technology including the development and delivery communications programs that drive business results and cultural connectivity
• Lead and enhance internal and external training programs and assets as it pertains to technology
• Manage and maintain key internal communications assets and channels such as the intranet, newsletters, organizational announcements and events
• Plan and execute town halls, national sales team meetings and senior leadership calls, including developing the content, coordinating with speakers and managing technical logistics
• Manage internal editorial calendar to ensure a strong pipeline of relevant and timely content
• Write, edit and maintain quality control of internal communications content, including articles, videos, etc.
• Support senior leadership with preparing internal presentation materials and messages
• Advise the business on internal communications
• Generate ideas and identify key moments in time for creative storytelling opportunities to drive employee engagement
• Partner with colleagues across the company to ensure strategic alignment and leverage the firm's full resources
• Identify opportunities to modernize internal communications, make process improvements and drive efficiencies
• Identify and track key performance metrics to report on results

What are we looking for?

• Minimum of 5 years of experience in program management, internal/corporate communications, change management, extensive hands-on writing, editing, and presentation building, in technology services
• Excellent interpersonal and communications skills (both oral and written) with the ability to clearly communicate complex messages to a variety of audiences
• Strong decision making skills. Able to make decisions quickly and efficiently
• Collaborative team player who is self-motivated, resourceful and demonstrates a problem-solving approach
• Self-starter with desire to improve business processes, workflow, and procedures
• Possess critical thinking, analytical, and organizational troubleshooting skills
• Able to effectively build relationships
• Ability to work independently and within a team
• Must be able to multitask in a fast-paced environment utilizing multiple tools
• Strong project management and organizational skills with excellent attention to detail
• Good judgment and ability to deal with sensitive/confidential matters
• US work authorization
• Someone who embodies being "Oaky"

What does being "Oaky" look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture
• Fast-paced and innovative environment
• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.