Sr. Network Engineer

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.

Rocket Central is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies®. We are the center of operations, technology, marketing, HR, legal, strategy and more that propels our companies forward. Here, we'll give you the opportunity to launch your career and work with various companies, spanning multiple industries from fintech, to auto and real estate. We offer you the tools you'll need to succeed, no matter what stage you're at in your career. You'll be able to master your craft here by working on complex problems in a collaborative culture and challenging yourself to make a real impact.

As a Technology team member, you're empowered to make an impact, employ your entrepreneurial spirit and build a career customized by you because at Rocket, you can. We are creating digital products that solve life's most complex moments. You'll get the chance to shape the future of tech, have your voice heard, get ahead in your career and develop your skills. With a tech career here, there's no limit to what you can achieve.

Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

Minimum Qualifications

• Bachelor's degree in information technology, computer science, or a related field or equivalent experience

Preferred Qualifications

• 5 years of experience in performing network support
• 5 years of experience analyzing network failures or outages
• 5 years of experience in network design and implementation
• Technical certifications (CCNA, CCNP)
• Proficiency in the Microsoft Office suite
• Extensive knowledge of router, switch and firewall platforms
• Experience with Data Center technologies like Cisco Nexus Routing and Switching, Spine-Leaf Architecture
• Experience managing firewalls like Palo Alto, Cisco ASA, Juniper
• Extensive knowledge of TCP/IP protocols and packet analysis tools
• Experience with routing protocols like BGP, OSPF, EIGRP
• Experience in supporting site-to-site VPN for B2B/Partner connectivity, Cloud networking services for AWS, Azure, GCP

Job Summary

As our Senior Network Engineer you'll monitor, operate, install and maintain the network infrastructure and security; which can include the local area network (LAN), the wide area network (WAN), intranets, extranets or other data communication networks.

Responsibilities

• Monitor, operate, install and maintain high availability network infrastructure
• Be responsible for network monitoring
• Perform advanced troubleshooting to resolve complex network issues and perform network tuning
• Install and configure general network equipment and systems
• Develop the network architecture to meet business needs, develop test plans and evaluate the technology
• Develop plans for the future of services, which the Network team is responsible for delivering
• Regularly connect with vendors of systems owned to ensure we're utilizing best practices and using their products as effectively as possible
• Suggest and implement operational efficiencies to help their team work more effectively
• Stay current on industry trends and suggest opportunities to implement new technologies or processes
• Develop and implement network security policies
• Develop documentation for incident response, administering systems and system upgrades
• Coordinate equipment needs with internal clients
• Be a go-to person for any network concerns, such as technology incidents and network outages
• Coordinate contracts for external vendors for scheduling, pricing and contract length for various network needs
• Mentor junior-level team members

Benefits and Perks

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine's Companies That Care List in 2022 and recognized as #7 on Fortune's list of the 100 Best Companies to Work For in 2022.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.