Sr. Network Engineer / Sr. Network Administrator

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary
This Sr. Network Engineer / Sr. System Administrator role will focus on the development and growth of our IT strategy to support our growing business. This role will be a subject matter expert in a predominantly Microsoft environment including Azure and Office365 with significant emphasis on providing technical leadership, design, and support to an expansive network of locations, technology platforms, and users.
This is a hands-on role that will work directly with business partners to plan, implement, and manage complex projects involving acquisitions, technical integrations, and data migrations for enterprise environments.

Work Schedule:
Monday through Friday and weekend or overnight hours as required

Travel:
Up to 25% or as required

Job Description

Duties/Responsibilities

[The following reflects duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time for business reasons.]

• Building and scaling complex application systems at an enterprise level
• Microsoft Windows AD, DNS, SCCM, Servers (on prem & Azure)
• Management of Hyper V/Virtualization environment
• Management of O365 tenant (Office, Teams)
• Storage, backup, and recovery
• Microsoft Azure cloud management & administration including environment provisioning, configuration, performance monitoring, policy governance, and security.
• Provision Dev/Test/Prod Infrastructure as code using Azure CLI, Powershell
• Manage the implementation of CloudOps capabilities within existing organizational support structures and identify simplification opportunities for operational processes.
• Docker and container-based building, deployment, orchestration and service discovery
• Assess and maintaining the reliability and security of technology platforms
• Provide integration skills and experience to ensure the interoperability of new and existing systems
• Analyze existing operational standards, processes, and/or governance, present recommendations to modernize or improve, and then execute accordingly
• Provide technical leadership and consultancy at initiation and design stages within projects and other changes which impact AmeriLife's technology platform
• Migrate existing infrastructure services to cloud-based solutions
• Manage security and access controls of cloud-based solutions.
• Develop & implement policy driven data protection best practices to ensure technology solutions are protected from data loss.
• Ensuring all infrastructure components meet proper performance and capacity standards.
• Participate in a 24x7 on-call rotation to address and resolve technical escalations.
• Design, develop, and implement highly available, multi-region solutions within Microsoft Azure.

Qualifications

Minimum Job Requirements

• BS degree or equivalent work experience
• 10+ years in designing, developing, installing, and supporting Enterprise quality solutions
• 8+ years of experience supporting Microsoft server and client environments with 5000+ devices
• Significant experience as either a Lead Engineer or Solution Architect in an Enterprise cloud-enabled environment
• 2+ years with Azure, Monitoring, Virtual Machines, Identity including any of the following: Azure AD, PIM, Conditional Access, MFA, Azure AD Connect

Certifications/Accreditations:

• MCSE
• Azure - AZ-104, AZ-204, AZ-500, AZ-303/304 etc.
• SQL Server, Exchange Server, VPN, Routing, VOIP/Telephony a plus

Knowledge Skills, and Abilities

• Exceptional customer service skills, able to deliver courteous, professional, and effective technical support and assistance to a wide range of customers/users.
• Demonstrated ability to support computers, servers, and networking technology.
• Excellent project management, communication and customer relation skills.
• Provide leadership to junior staff and external consultants.

Detailed knowledge in the following areas:

• Experience with Windows Server Deployment, Management, and Troubleshooting
• Knowledge of Windows and Active Directory components, including Active Directory users, groups, permissions, Organizational Units (OUs) and Group Policy Objects (GPO)
• Experience troubleshooting problems with complex implementations, including log review, service validation, and defect documentation
• Strong PowerShell Skills
• Must have experience supporting end user base of 5000+ devices
• Containers and/or Kubernetes and/or OpenShift (infrastructure perspective)
• Azure Storage Account, Disk, Snapshot, Backup, Site Recovery, file sync
• Azure Governance and Compliance
• Must have proven experience organizing and expressing written and verbal communications clearly, effectively, and efficiently
• Strong problem-solving skills
• Ability to work off-shift and weekends as required
• Proactive, energetic, professional self-starter with excellent organizational, communication and interpersonal skills, and the ability to work effectively in cross-functional teams