Sr. Operations Manager - Lake Forest

Brand

Description

The Sr. Operations Manager will be responsible for leading multiple departments and coordinating all aspects of food production, scheduling, warehousing, assembly, and sanitation. This position is directly responsible for producing quality products efficiently and providing direction and leadership for tactical as well as long term strategic initiatives. The Sr. Operations Manager is accountable for P/L development and management, capital planning, personnel development, and identifying and implementing process/system changes to drive efficiency gains and personnel safety.

Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

• Monitor department productivity/payroll budget
• Establish unit standards and department productivity standards by area to set the department's budget goals and provide yearly budgeting and capital expense recommendations
• Serve as liaison with Merchandising, Sales, Customer Service, and partner facilities
• Ensure all products are completed as scheduled and meet quality standards
• Adherence to all GMP and SQF standards within the department
• Responsible for food safety and continuous improvement and quality within the location
• Participation and implementation of LEAN Manufacturing
• Partner with Finance to strategically plan holiday production needs and staffing requirements
• Ensure all products are shipped on time and in the most efficient manner
• Develop or source new ideas, concepts, or equipment to further improve the efficiency and or quality of all products shipped. Participate and search for process improvements in all areas of gift production.
• Promote a culture of continuous improvement by retaining and developing world-class diverse talent
• Other duties as assigned

Requirements

• Bachelor's Degree in Business or a business-related field is required
• 10+ years of leadership experience within a manufacturing and/or warehouse environment
• 5+ years of Food Manufacturing leadership experience
• Experience managing at least 300 non-exempt associates reporting indirectly to this position
• Must have working knowledge of HACCP, GMP'S, and Kosher Certification
• Strong proficiency in utilizing WMS programs
• Experience with Oracle systems a plus
• Experience with developing key performance indicators (KPIs) to drive operations and financial objectives
• Strong tactical management experience

About Us

About The Popcorn Factory®

For more than 40 years, The Popcorn Factory has delighted customers with flavorful popcorn and gourmet snack gifts. Headquartered in Lake Forest, Illinois, The Popcorn Factory specializes in making fresh-popped popcorn using the finest corn grown in the United States. Each kernel is air popped with unique flavors added using high-quality oil, including coconut, avocado and sunflower oil. Offerings include iconic gallon tins featuring exclusive designs as well as other unique packaging created for all celebratory and gift-giving occasions. The Popcorn Factory is part of the 1-800-FLOWERS.COM, Inc. family of brands. Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.

Our Commitment to Diversity

At 1-800-FLOWERS.COM, Inc., we seek to inspire more human expression, connection, and celebration -- for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.