Sr. Order Management Analyst - Remote

Auto req ID: 21625

Title: Sr. Order Management Analyst - Remote

Job Function: Sales

Location: Remote

Company: Harley-Davidson Motor Company

Full or Part-Time: Full Time

At Harley-Davidson, we are building more than machines. It's our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?

We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be.

This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work.

Job Summary

This role is responsible for executing operational strategies related to Vehicle / Parts, Accessories & Merchandise Order Management. This role will ensure the order-to-cash cycle is effectively executed. Depending on location, the Senior Analyst Order Management may also execute inter-company transactions for Vehicles / Parts, Accessories & Merchandise. This role will participate in continuous improvement efforts to improve the order management processes and systems and collaborate with similar functions in other regions and / or markets across the globe.

Job Responsibilities:• Support and enhance the business processes and systems related to the order and inventory management• Liaise with the business resources in all channels (wholesale, retail, e-commerce) to understand the business strategy and requirements, and to help define IT tactical initiatives supporting the business initiatives• Support internal and external stakeholders including the dealer network through the analysis and resolution of operational issues as they arise (troubleshooting and issue resolution).• Execute the overall Order-to-Cash cycle for vehicles / Parts, Accessories, & Merchandise including intercompany and dealer orders• Proactively work with GIS to develop solutions and implement enhancements in order to improve customer experience• Report and maintain key performance indicators (KPIs) in a manner that is consistent across the company

Education Requirements• Bachelor's Degree Preferred

Experience Requirements

Required• Typically requires a minimum of 5 years of related experience• Demonstrated success coordinating and supporting multiple projects simultaneously, including planning, prioritizing and communicating their status• Sound capability of developing data-driven solution recommendations• Strong communication skills

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

Applicants must be currently authorized to work in the United States.

Direct Reports: No

Travel Required: 0 - 10%

Pay Range: 71,000-105,000

Visa Sponsorship: This position is not eligible for visa sponsorship

Relocation: This position is not eligible for relocation assistance

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