Sr. Product Analyst (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

Availity is a Healthcare IT company headquartered in Jacksonville, FL, with additional offices in Indianapolis, IN, and Bangalore, India, and a significant remote workforce throughout the US. Availity is the nation's largest health information network, connecting over 2 million providers with health plans nationwide and processing more than 12 billion transactions a year, and growing! We work collaboratively with health plans and providers to disrupt an antiquated healthcare system by offering solutions that solve core issues in how these stakeholders communicate. Availity also provides revenue cycle management solutions to help providers, hospitals, and health systems receive accurate, timely payment for their services. As the premier healthcare engagement platform, our mission is to create connections and deliver products that help healthcare businesses succeed. We connect, delight, and empower the nation's premier healthcare ecosystem, providing multi-stakeholder solutions that simplify the business relationship between providers and health plans.

Reporting to the Product Line Manager, the Sr. Product Analyst is responsible for analyzing complex business problems to be solved with automated systems. The Sr. Product Analyst will identify gaps and provide technical expertise in business requirements for system functional specifications and scales new and current systems, processes, and procedures in a cost-effective manner. This role may lead cross-functional linked teams to address business or systems issues and be client-focused, working in conjunction with Professional Services and Outsourcing functions and may include company-wide, web-enabled solutions.

Why you want to work on this team:

• You will be working with true new product development (starting from scratch)
• You will get to work independently, have autonomy, while also collaborating with a team.
• You will be part of a recognized team that grows our product offerings.

To be qualified for this position, you:

• 2-3 years related experience in a technology field (clinical information exchange) and/or health care environment (vendor or group/hospital experience).
• Have experience working in FHIR (Fast Healthcare Interoperability Resources)Experience with SOAP UI, Postman or equivalent software
• Interface mapping (e.g. source to target)
• Experience working within an agile team (developers, QA)

What will set you apart:

• You have strong attention to detail
• You enjoy working on a collaborative environment

What you will be doing:

• Becoming fluent in FHIR and specific HL7 Da Vinci Implementation Guides (IG).
• Configuring system settings and options; planning and executing unit, integration and acceptance testing to meet business requirements.
• Designing details of automated systems and providing consultation to users.
• As required for assigned projects, defining mappings between FHIR and the requirements of other systems (Availity systems, x12 standards, HL7, etc.).
• Organizing and managing documentation including internal FHIR team documentation (Confluence and Teams channel) and client-facing documentation (supporting the Product Owner and tech writer).
• Defining requirements and creating JIRA stories for assigned project components.
• Reviewing test cases and participating in internal testing as well as testing with clients.
• Assisting with internal and external (client) reporting, establishing process(es) for on-going monitoring of applications that are in production.

Availity culture and benefits:
• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place.
• Availity offers a robust total rewards package that is competitive and meaningful. We offer a competitive salary and bonus structure. We offer two different types of medical plans: a HDHP plan that has the lowest permitted deductible allowed by the IRS with a generous HSA company contribution and a PPO plan with a low deductible and out of pocket maximum. In addition, Availity offers two dental plans including orthodontia care (even for adults), vision, Employee Assistance Program (EAP), pet care, legal/ID shield services and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $300/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Each associate has 1 paid day per year to volunteer at the non-profit charity of your choice.

Availity perks for remote, hybrid and office-based associates:
• We offer a flexible working environment! Whether you are a fully remote associate or one that enjoys a hybrid or fully onsite approach we are flexible to help ensure you have a working environment to thrive in!
• Don't feel like going too far to eat? We occasionally have food trucks at our Jacksonville Office as well as food available for purchase in our cafe and an onsite cafe next to our Indianapolis office
• We also have onsite Fitness Centers with showers for our Jacksonville & Indianapolis offices and an annual Wellness reimbursement you can use for a gym membership, classes, sports activities, etc.
• We appreciate work/life balance! Need to get a quick break in between meetings? We offer online Yoga, virtual total body condition classes, step challenges, and health and wellness courses and in our Jacksonville office, we have Ping Pong, Foosball, Arcade games, and Xbox to help you decompress - and we have a massage therapist onsite once a week for a little relaxation too
• We have got you covered with free coffee, lemonade and tea anytime you want in Jacksonville.

Next steps in process:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Resume Review
• Manager Resume Review
• Recruiter Phone Screen
• Manager Phone Interview
• Panel Video Interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

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