Sr. Product Designer

At Smartsheet, our purpose is to empower everyone to achieve more. We’re hiring a Senior Product designer for our Commerce Service to shape the future of our purchase, licensing, and billing experiences. Designers at Smartsheet come from a diverse range of traditional and non-traditional backgrounds. We apply principles of design thinking to create engaging, valuable, and intuitive user experiences for our web and mobile apps. Designers represent the end-user and promote human-centered methodologies across the product team to design solutions that meet people's needs.

This role can be located remotely (in the U.S.) or in our Bellevue, WA headquarters and will report to the Product Design Manager.

Who We Are:

• The Experience Design (XD) team is a large and growing team of designers, researchers, writers, and program managers. We love what we do and help our customers love the collaborative work they do!
• We value authenticity, passion, and working collaboratively with our product teams and fellow XD teammates to help guide a holistic and inclusive product experience.
• We are setting the experience bar for enterprise applications so our customers feel empowered, inspired, and connected.

What You’ll Do:

• Collaborate with cross-functional teams to break down complex, ambiguous problems into sophisticated solutions that both solve user needs and hit business goals.
• Create intuitive and delightful user experiences by incorporating user insights, business requirements and technical constraints.
• Effectively communicate conceptual ideas, detailed design, and design rationale both verbally and visually by using storyboards, process flows, and sitemaps.
• Partner with UX Research to conduct usability testing and incorporate user and team feedback.
• Create task flows, wireframes, prototypes, microinteractions, refined design mockups, and development-ready assets.
• Present design work to Design, Product and Engineering teams as well as stakeholders and executive leadership.
• Be a strong advocate for the user experience, articulate your decisions to influence product development at all stages.
• Support other duties as necessary.

What You Bring:

• Degree in design (interaction, product, human-centered, or related) or equivalent experience.
• 5+ years design experience, with strong information design and visual design skill, including color, typography, and hierarchy.
• A passion for the craft of design, and the importance of user experience for people and our business.
• A portfolio that shows collaboration in your processes, ability to design for end-to-end experiences, as well as modern UI and interactions.
• Ability to clearly present your designs, including design rationale or supporting research.
• A systems thinking approach—you understand downstream impacts of design decisions.
• Expertise in using and contributing to modern UX frameworks and design systems.
• Experience facilitating activities that gather insights on user needs and goals, as well as validating designs with user research.
• Expertise in design & prototyping tools such as Figma (primary), Sketch, Zeplin, InVision, Axure, or other emerging tools.
• Experience with enterprise scale web applications and SaaS products is a strong plus.
• Experience applying accessibility best practices (WCAG AA) is a plus.

Perks & Benefits:

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• Equity - Restricted Stock Units (RSUs) with all offers
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific) 

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!