About You

You’re looking for an environment team and role where you’ll thrive and do the best work of your career. That’s why as a Senior Product Designer II at HubSpot:

• You’ll have a “seat at the table” from Day 1. Your partners and peers know what you do greatly value it and expect you to have strong opinions.

• You’ll co-own a part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision.

• You’ll never have to guess about how to get promoted. We support you with clear expectations and career paths.

• You’ll be able to work where and how you work best: at home the office or any mix of both

About the product

The Strategic Integrations team part of the Ecosystem Product Line helps our customers get more value out of HubSpot by building integrations with strategic partners & contributing to the HubSpot platform to make HubSpot extensible.

• HubSpot’s Ecosystem is forecast to grow faster than HubSpot and its products and services are expected to be more than 6x bigger than HubSpot by 2024. You will play a key role in designing a connected journey to get the right offering to the right customer at the right time from this ever-expanding ecosystem.

• You’d be working on a team to deepen the 3rd party integration experience across HubSpot based on customer user cases of sales service support and 3rd party platform needs.

• We are a dependency-heavy product area that weaves in and out of our customer’s HubSpot experience.

Here’s what success in your role looks like

• A habitual response to communicate ideas visually for all stages of the design process and level of fidelity. This could look like blue sky product design ideas synthesizing a team ideation workshop early wires/ideas for project kick-offs rough wireframes high-fi prototypes etc.

• Contribute to shared strategy vision and cohesive roadmap for the future of this product area in partnership with product management and engineering peers

• Drive alignment set goals and drive understanding and motivation with your partners and team; Close collaboration with PM and Engineering Peers

• Understand your customer to build compelling journey scenarios information architecture interaction flows and visual designs

• A proactive approach to communication problem-solving requesting feedback early and often and dedication to continuous improvement.

• Work autonomously and with customer experience in mind using our Canvas design system for a fast efficient process

• Champion scalable documentation efforts and contributed to knowledge sharing within the team ensuring clear guidelines and facilitating effective collaboration.

• Provide fast feedback loops to ensure valuable insights were gained within shorter timeframes reducing project debt and enabling timely decision-making.

• Actively involve  cross-product groups and partner with other teams to ensure comprehensive solutions and consistency across a connected HubSpot journey

• Craft a research-based design vision for a product that is focused on a high-priority moment in the customer journey. As UX DRI they align multiple stakeholders across & discover ways for teams to work efficiently & effectively for a consistent user experience.

You’ll love this role if you

• Explain technical concepts in a way that translates to understandable customer use cases through visuals.

• Put customers at the center of everything you do

• Demonstrate experience in delivering successful intuitive products with measurable customer and business impact

• Thrive when collaborating on strategy and vision with partners leaders and teams

• Can balance scope speed and quality to reach outcomes across multiple priorities.

• Can move between vision & MVP and help product teams set sequencing based on research-based priorities

• Enjoy mentoring coaching for growth aligning on goals and driving accountability at all levels

• Have experience fostering team health mission and purpose

• Can confidently deliver clear direct and actionable feedback—and ask for it in return

• Have past experiences contributing to a high-performance team on a SaaS product

• Share our HEART values and practice a growth mindset

About UX at HubSpot

Our UX team is a passionate and diverse group of ~300 global product designers content designers researchers and design ops who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow we grow too.

Want to know more about product design at HubSpot?

• The possibilities of “and” — prioritizing usability alongside feature growth

• By the people for the people: keeping your design system evergreen

• See all HubSpot UX blog posts

One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

You might not feel like you “check all the boxes” as you read this job post but we hope you’ll apply anyway because we’ll take great care in working with you. 🧡