Sr. Product Management - Commission Payments

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Team Description

The Distribution product team is responsible for delivering industry leading connectivity for thousands of hotels around the world. Sr. Product Manager - Commission Payments is responsible for daily operations for of SynXis Commissions Payment, supporting international customers, account management team and Hospitality Solutions stakeholders to answer operational product questions.

• Supervision and active handling of the entire process of registering new customers for the product including monitoring incoming payments of the required security deposit.
• Releasing access to the “SynXis Commissions Payment” service product and activating of Data Feed in SynXis CRS.
• Monitoring and maintaining the data quality of existing and new travel agencies through regular, bi-weekly data exchange with the relevant organization (IATA International Air Transport Association).
• Creation of profiles for new travel agencies on request.
• Preparation and monitoring of weekly data transfers of worldwide commission payments to travel agencies.
• Checking the current account balances of our hotel customers on a regular basis.
• Compliance with the upper limits in connection with a security payment for each data processing.
• Processing and monitoring of commission payment complaints.
• Identification and collection of operational needs to streamline and ease (daily) working processes.

Requirements for the position

• Customer and service oriented
• Detail Oriented
• Good communication skills
• Familiarity with payment processing systems and commission structures
• Fluent in English, additional languages are an advantage
• Ability to assess and improve operational processes through data-driven insights.
• Strong skills in identifying issues and implementing effective solutions, especially regarding commission payment complaints and data quality.

Benefits

• Work in modern Zonamerica campus alongside all the amenities it has to offer!
• Annual Performance bonus plans
• Development opportunities in country or globally
• We offer a competitive private health insurance for employees and eligible children
• Extra Paid Time Off (5 extra days each year)
• 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
• Daily meal allowance
• End of Year Break
• Life Insurance
• Corporate Social Responsibility opportunities
• Recognition and acknowledgement programs
• Fun employee engagement and development events

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.