Sr. Product Manager

You could say Brightree by ResMed is a technology company. And that's true. But Brightree is, at its heart, about people. We develop innovative, end-to-end technology solutions and services for people facing everyday challenges in the post-acute care industry. Brightree helps streamline processes, improve efficiency, and increase profitability. For over fifteen years, organizations big and small have put their trust in us-for our wide-ranging solutions, our leadership, and our unmatched customer service. Going to work each day and creating new ways to positively impact our customers' businesses and the lives of patients is just what we do. Because Brightree is, after all, about people.

To learn more about Brightree technology and solutions watch this short video by our CEO: https://www.brightree.com/whychoosebrightree

Brightree is the market leader in business management and optimization software solutions in the post-acute care space. As we aspire to hold our leading position, we must become obsessed with customer success and deliver modern, relevant, and easy to adopt solutions. On this transformational journey, we are making exciting changes to business by standardizing our offerings, value propositions, pricing and resource models, and internal delivery processes. "Productizing" our software & services will enable us to become more efficient, more scalable, and lay the groundwork for supporting the rapid digital and patient centric transformation underway in the post-acute care space.

This is a highly visible role and a great opportunity for an experienced product leader to influence the Brightree Resupply strategy.

What You'll Do

• Develop long term strategy, vision, and priorities for your team.
• Partner with engineering teams and leaders to ensure that designers, engineers, QA, etc. are operating effectively at all levels
• Present product vision, roadmap, and software demonstrations to internal and external constituents, customers, press, analysts, and others.
• Identify new market opportunities and evaluate emerging technology and business issues that may present opportunities or threats to the company.
• Serve as a product champion by analyzing external market trends, competition, and opportunities that impact the users and capabilities of the Connect application.
• Attend conferences and customer calls, gathering information from current and prospective customers as well as helping close deals where applicable.

Required Skills/Experience:

• Successfully launched a cloud solution at an enterprise SaaS company.
• 4+ years in a market-facing product management role defining and delivering enterprise-class cloud software on web, or mobile, platforms.
• 3+ years of experience in healthcare IT, or a healthcare software development organization.
• Bachelor's degree in a technical, or business-related field, or equivalent experience building and shipping software.
• Strong collaboration and communication skills, including the ability to convey ideas, particularly to healthcare IT audiences.
• Strong knowledge and experience with Agile/Scrum/Kanban and related tools (Jira, Rally, or Azure DevOps).
• Understanding and technical acumen on core cloud concepts such as SaaS, APIs, devops/SRE, and/or artificial intelligence/machine learning.
• Experience driving product vision, strategic product roadmaps, go-to-market strategy, product ops, and design discussions.
• Experience establishing and maintaining trust-based relationships with cross-functional teams, particularly Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.
• Ability to travel up to 10% of the time.
• Ability to influence multiple stakeholders without direct authority.

Preferred Skills/Experience:

• Knowledge of the Home Health, Home Medical Equipment, or Order Fulfillment markets.
• Experience managing day-to-day technical and design direction.
• Experience or background with workflow automation technologies.

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!