Sr. Product Manager, Commerce and Checkout

The Role

Based in Rancho Bernardo, you will work as part of the Commerce & Checkout Product Management team across San Diego and San Francisco. We are looking for a product manager with a solid understanding of electronic payments, finance and transactional systems. The role will help lead the PlayStation® Network platform’s payments and fraud transactional requirements and provide solutions across the monetization service portfolio. You will work in close collaboration with product managers and business stakeholders for both Console Platform and Service Platform to deliver a best in class commerce strategy.

Responsibilities:

• Drive the product strategy and roadmap for commerce teams

• Lead the ideation, research, design, development, prioritization and launch of products  

• Lead the documentation of product requirements from cross-functional teams and stakeholders on multiple business levels

• Interface with technical development teams to clearly convey requirements and provide insight into business rationale / benefits

• Manage and drive projects that support services and 3rd party integrations including:

  • Rules Engine

  • Machine learning

  • Payment Processing

  • Risk decisions

  • Compliance

• Monitor and maintain the product portfolio

• Create goals, drive product development with a world-class team of engineers, data scientists, stakeholders to deliver impact for our customers and business.

• Use data and metrics to inform your strategy and success criteria

• Communicate and report overall status, primary metrics, essential  issues, and solution plans and readiness timelines to senior management

• Establish business cases and projected return on investment to identify and prioritize opportunities

• Lead product enhancements and new feature launches from start to finish

• Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses

Requirements:

• BA/​BS Degree​ or equivalent, Master’s Degree Preferred

• 6+ years of product management or related experience, preferably with experience working in payment risk or on other marketplace platforms

• Good workable knowledge of machine learning techniques is preferred.

• Passionate and knowledgeable about payments and/or risk & fraud, with strong analytical and technical understandings

• Self-starter with a proven track record of execution and results

• Proven ability to work cross-functionally, collaborate, influence, and work as part of a team

• Exceptional communication skills - both written and verbal

• Previous experience working in e-commerce and payments/payment processing

• Possess ability to blend business and technical knowledge to deliver high quality products

• Be able to add value in both technical solution discussions or business strategy discussions

• Proven ability to transform product strategy into well-articulated business requirements

• Demonstrate shipping exceptional products to market with an iterative approach

• Outstanding problem solving skills, attention to detail and ability to find the correct solution

• Leadership through influence and a proven ability to motivate and collaborate with development teams

• Strong proficiency with collaboration and agile tools (JIRA, Confluence)

• Ability to handle both Executive-level or deep technical discussions

• Ability to work in a fast paced, multiple project environment on an independent basis

• Understand agile software development process