Sr. Product Manager, Insights & recommendation

Team Description

As the product leader for Recommendation and insights, you’ll be responsible for launching Pendo’s newest module.
You’ll create and maintain a vision for this product area, and communicate and evangelize that vision within Pendo.
Finally, you’ll be a strong cross team partner to Sales, Support, Customer Success, Marketing, and Partnerships as the subject-matter expert for this area.

Product Managers at Pendo build products for Product Managers. If you’re a data-driven PM looking to join a company and a team that makes your day-to-day and that of other Product people more enjoyable and successful, come join our team. Our goal is to help our customers create products that users love. As a core member of Pendo's Product Team, you will be responsible for widening the footprint of the Pendo platform by helping build out a Pendo product that will be used by product teams in a vast variety of companies.

Role Responsibilities

• Communicate the “why” to different stakeholders
• Experiment with different approaches to solving problems and track which ones work best
• Define clear KPI's that measure customer satisfaction and business impact
• Interact daily with various functions, e.g other PMs, engineering, design.
• Define problems to be solved, desired outcomes and delivery plans
• Engage in customers calls for discovery, roadmap discussions, and partnerships creation

Minimum Qualifications  

• 4+ years of experience working in the b2b SaaS Enterprise Platform space
• Proven ability to bring a new product/feature to market in the b2b space, experience going from 0 to 1 in new product launch
• Excellent communicator in English
• Strong experience with analytical and recommendation tools or AI tools
• Ability to create delivery plans and stay agile, taking decisions despite uncertainties
• Navigates successfully in matrix organizations

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation 

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.
#LI-AL1