Sr. Program Manager

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo Group Holdings, Inc. provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises.

Position Description

Our Sr Program Manager requires specialized knowledge and experience in PMO processes and methodologies to support the responsibility of identifying complex opportunities with the highest return on investment, leading teams to create scalable programs, and synthesizing internal and external feedback to drive ongoing improvements. This role provides an opportunity to strategize, implement, and maintain program initiatives that align to organizational objectives. Develops program assessment protocols for evaluation and improvement. Maintains organizational standards of satisfaction, quality, and performance. Oversees multiple project teams, ensuring program goals are reached. Manages budget and funding channels for maximum productivity.

Responsibilities

• Strategize, implement, and maintain program initiatives that adhere to organizational objectives

• Develop program assessment protocols for evaluation, improvements and best practices.

• Maintain/Identify organizational standards of satisfaction, quality, and performance.

• Oversee multiple project teams, ensuring program goals are reached

• Manage budget and funding channels for maximum productivity 

• Leads project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives

• Create and maintain executive level program reporting, scorecards and dashboards

• Owns complex program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives.

• Lead cross-functional teams and external vendors

• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives

• Lead programs with high level of risks and opportunities across multiple projects within the department

• Lead others to analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders

Qualifications

• 10+ years in an advanced management role (preference given to those with leadership level program management experience, PMP or PPM certifications) 

• Experience with SaaS and Data required

• Prior Telecommunications industry experience a big plus

• Exceptional leadership, time management, facilitation, and organizational skills, indirect and direct influencing skills

• Expert working knowledge of change management principles and performance evaluation processes

• Previous stakeholder management skills related to complex concepts

• Strong working knowledge of Salesforce CRM software is preferred

• Proven proposal writing experience is preferred

Base Pay Range: $95,800 - $150,000, commensurate with experience.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.