Sr. Program Manager, Monetization

Confidence can sometimes hold us back from applying for a job. Here’s a secret: there's no such thing as a "perfect" candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day.

Job Description:

The Monetization team builds products and services that create value for Poshmark’s community while driving incremental revenue for Poshmark. Monetization is a new strategic initiative that is growing rapidly and having a meaningful impact to Poshmark’s business.

Core Skills

• Analytical: understands product and business metrics; is able to draw insights from key input and output metrics

• Customer focussed: is able to to listen to customers to identify needs and opportunities; can leverage various channels (interviews, surveys, supprote tickets etc…) to source customer perspectives

• Cross-functional collaboration: works well with internal cross functional partners (engineering, analytics, customer support, design, finance, accounting etc..) and external vendors

• Excellent communications: both written (documents, slides) and verbal

• Financial Modeling and Research: can create basic financial models and perform secondary research (e.g. competitor research)

• Familiarity with consumer or software product development process: understands agile product development and the key tools and people involved

• Prior Background: Ideal candidate has worked in management consulting, product marketing or product management

• Manage: manage analysts / associates by delegating relevant work and coaching them for success

• Interest or experience in Monetization or Advertising a plus

• Candidates likely to succeed are humble, have a growth mindset, move fast and ambitious

Week in the life of the candidate

The Program Manager, Monetization will get exposed to all parts of business and play a critical role in helping the team execute its strategy. A week in the life of the candidate is likely to involve:

• Prepare monthly exec updates on behalf Monetization team

• Conduct customer research & aggregate insights via existing channels to explore customer needs and pain points

• Lead customer success - become a product expert to assist partner teams like customer support, seller services in escalations 

• Track key product metrics and identify opportunities for product improvement and/or customer education

• Manage relationship with external partners (e.g. advertising marketplaces)

• Assist Dir of Product Management with writing PRDs, Reporting on bugs, A/B testing, dashboard preparation, refunds, customer support etc..

• Assist Growth Marketing to identify new customer segments or opportunities

• Partners with finance in preparation of revenue and cost forecasts for month and quarter

• Responsible for Accounting, Finance & Legal operations: verifying revenue-to-cash, new vendor contracts etc…

Salary Range:

$136,500.00 - $194,500.00 Annual

About Us

Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Designed to make online selling fun, more social and easier than ever, Poshmark empowers its sellers to turn their closet into a thriving business and share their style with the world. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion. For more information, please visit www.poshmark.com, and for company news, visit newsroom.poshmark.com.

Why Poshmark?

At Poshmark, we’re constantly challenging the status quo and are looking for innovative and passionate people to help shape the future of Poshmark. We’re disrupting the industry by combining social connections with e-commerce through data-driven solutions and the latest technology to optimize our platform. We’re nothing without our amazing team who deliver an unparalleled social shopping experience to the millions of people we connect each day.

We built Poshmark around four core values: 1) focus on people to create empowered communities that drive success; 2) together we grow to support each other to strive for our dreams; 3) lead with love to foster genuine connections built upon a foundation of respect; and 4) embrace your weirdness to accept and empower one another on their own unique journey. We’re invested in our team and community, working together to build an entirely new way to shop. That way, when we win, we all win together. Come help us build the most connected shopping experience ever. We will set you up with comprehensive global and in-country benefits to support you and your family needs.

Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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