Sr. Program Manager - Product Marketing

Vonage is unifying communications in the Cloud. We live in a flat world where businesses must compete on excellent customer experiences, which are enabled by great communications. Vonage is the only single-stack, cloud-native communications provider with all the necessary solutions aligned to one roadmap.

Our ‘One Vonage’ solution provides contact center, unified communications, AI, app integration, conversational commerce, and a communication APIs platform. It is an industry-disruptive offering that comes with a 99.999% uptime reliability backed by SLAs. As Analysts keep telling us, our communications solution is future-proofed.

Looking for an enthusiastic, self-starter to join a high performing Portfolio Marketing team that is missing the key contributor who can help us get to the next level on our journey to becoming world class. 

Reporting to the Global VP of Portfolio Marketing and functioning with a chief-of-staff perspective, the ideal Sr. Program Manager candidate will help refine and manage cross-functional processes and projects that are critical to team and company success. We seek a team player (high EQ) with keen attention to detail and a natural comfort collaborating across functions and stakeholders to build relationships and processes that drive results. Ability to define/refine, manage and streamline processes to scale are key components for success as well as excellent project management, tracking and communications.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...

• Drive and maintain the product roadmap, quarterly launch plans, timelines, guidelines, and calendars for key activities.
• Lead regular cross-functional planning meetings in support of quarterly launches, major events (e.g. trade shows and SKO) and cross-team projects (e.g., website refresh).
• Ensure that product roadmap, quarterly communications and events calendar are consistently maintained for easy reference by broader Marketing organization.
• Support Portfolio Marketing by developing and reviewing monthly reports that highlight financial metrics by line of business (e.g. Salesforce and/or Tableau reports related to revenue targets, campaign performance, key customer wins, etc.).
• Establish business rhythm and calendar for Portfolio Marketing group. Ensure cadence is maintained so that the team remains on-time and ready for QBRs, portfolio planning meetings (XLRs), regular executive reviews (MLTs), etc.
• Manage and coordinate high value, cross-functional initiatives, and projects, as well as the execution in support of special programs/projects (e.g., persona study).

• Ability to create and plan projects, creating timelines, templates and objectives; ability to lead and drive cross-functional meetings to actions and outcomes.
• Excellent organizational and management skills including ability to communicate with cross-functional teams and up-level for executives.
• Persuasive teammate and influential leader with experience driving initiatives with demonstrable outcomes, engaging across teams, and supporting others to execute at higher levels.
• Strong analytical and organizational skills. Comfortable using a data-driven approach. Familiarity with Salesforce. Monday and Tableau are a definite plus.
• Strong written and verbal communication skills with an eye for detail and passion to ‘get it right.’
• Results-driven and action-oriented.

• Minimum of 6+ years of experience of progressively expansive responsibilities, with experience in program and/or process management, product management, product marketing, or the like.
• Familiarity with Product Marketing practices – understanding of the product life cycle and launch process.

All applicants must be located near a Vonage location- Holmdel NJ, San Francisco CA, Atlanta GA, and Austin TX.

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.