Sr. Project Manager (Central Region)

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

The Sr. Project Manager (SPM) will own the assigned projects in all aspects (planning, scheduling, budgets, billing, deliverables) and will lead them according to the documented Company Project Management Framework. The SPM will be responsible for a number of many projects at any given time.  In addition, the SPM will build effective relationships with a diverse group of professionals (engineers, customers, IT Directors/VP’s, C-Level Executives, Sales Account Managers, operations personnel, etc.) both internally and externally.

What You’ll Do:

• General:
  • Create project plan/schedule per defined objectives and scope in the statement of work (SOW) – May also be tasked with assisting in developing SOW’s.
  • Responsible for identifying all processes and deliverables related to the project and incorporating them into the project plan.
  • Ensure client organization buy-in and approval of the project plan/schedule.
  • Create and maintain project budget as defined by SOW or client.
  • Ensure that all assumptions, risks (with mitigation strategies), and proposals are comprehensive and accurate prior to review with Project Owner and stakeholders.
  • Serve as the primary point of escalation for all project-related issues.
  • Responsible for all Company project specific communications to stakeholders.
  • Manage and track all project-related costs, facilitate development of all project related SOWs, and obtain organization funding approvals.
  • Responsible for project-related vendor management.
  • Responsible for creating and updating all project deliverables per the Project Management Framework on all assigned projects.
  • Develop solutions for project issues and effectively communicate solutions to all internal and external stakeholders.
  • Demonstrate ability to partner with various members of the Sales, Engineering, Operations and Finance teams to track and maintain the financial health of assigned projects, including billings.
  • Develop relationships with project teams & customers and assist with the identification of additional Advanced Services and other Sales opportunities within the assigned customer’s environment.
  • Monitor for project scope creep and initiate an effective project change request process as appropriate.
  • Maintain finances and status updates within ERP (NetSuite) for assigned projects.
  • Create a detailed project plan with the internal team members prior to the kickoff meeting with the customer in order to set the project baseline & budget.
  • Proactively notify the Director, Delivery Success, of any new problem, issue, risk, concern, or escalation on assigned projects.
  • Responsible for learning the basic technical information for the major manufacturer technologies that Company works with, in order to better understand the projects.

• Weekly:

  • Responsible for the daily management of project schedule and assigned project resources.
  • Accountable for the effectiveness of all assigned project resources.
  • Responsible for ensuring that all Project Management hours for assigned projects and work-related expenses are accurately entered into NetSuite on a weekly basis.
  • Responsible for ensuring all engineers on assigned projects enter their project work hours accurately into NetSuite on a timely basis for project budget tracking purposes.
  • Responsible for approving engineering hours in NetSuite for assigned projects.
  • Responsible for leading weekly project meetings on assigned projects and publishing the meeting minutes to the project team and stakeholders within 24 hours of the meeting.
  • Responsible for updating project budget and billing status on a frequent basis and completing all related project backend operational functions as it relates to billing.

Qualifications & Interests:

A minimum of 10 years' experience in leading IT infrastructure projects and working within another VAR, contracting or consulting organization with ability to manage scope, schedule and costs on all projects.

• Must be an experienced and accomplished project leader able to drive results.
• Excellent interpersonal skills to build professional/trusting relationships with teams and communicate with multiple levels of management.
• Strong organizational skills with an ability to manage competing client demands.
• Demonstrated ability to effectively complete multiple tasks concurrently and deliver quality results under pressure constraints.
• Strong analytical skills regarding project management issues.
• Excellent oral & written communication and presentation skills including the ability to present technical issues to a non-technical audience and communicate effectively with C-Level executives.
• Proven ability to understand and seek the success of others.
• Strong conflict negotiation and problem-solving skills, with proven ability to manage risk.
• Experience with Microsoft Project 2010 and the complete Microsoft Office suite of business applications (e.g. Excel, Word, PowerPoint, Visio).
• Experience with NetSuite (or other PM tracking tool) strongly preferred.
• Experience with VPNs and cloud-based document storage applications.
• Natural and demonstrated ability to mentor and share personal knowledge with others.

The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.