Sr. Project Manager (Freelance)

Why iCrossing

We work at the intersection of bright pixels of creativity, sharp use of data points, innovative tech, and cutting-edge digital know how. That's how we turn brand potential into business performance. And that's why we stand out.

We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form one epic unit. What we do starts with our people.

We are part of the Hearst Corporation, the world's leading media, entertainment, and content company, which gives us access to the most valuable insights, talent and audiences.

About this job

iCrossing is seeking a Sr. Project Manager with a proven record of accomplishment in leading, delivering, and managing complex digital solutions for our clients - spanning strategy, analytics, design, technology development, and media. This role will support one of our largest accounts with a focus on web development projects.

Candidate should have the ability to manage projects through scope/discovery, estimation, UX, Creative, and Technical development/deployment.

Additionally, the ideal candidate will have a solid background in adapting Iterative and Agile methodologies, especially the management of multiple and simultaneous development projects. He or she should have significant experience in client relationship management, strong team leadership, and complex delivery management with both internal and external teams.

What you'll do

• Manage project workstreams through the full development lifecycle while serving as the primary communication point with client's other creative and technology partners
• Lead Agile ways of working within a Scrum framework for project delivery.
• Responsible for tracking sprint progress and managing program backlogs. Work in a dynamic environment with onshore and offshore development teams
• Understand projects and communicate tasks and blockers
• Manage project budgets against variances in profitability, burn and operational efficiency.

• Maintain project plans, resource assignments, and other project related documents and publish to appropriate stakeholders, including regular updates to iCrossing's resource planning system.
• Build dynamic partnerships across iCrossing practices and client teams to best support program goals and evolve delivery approach to stay in alignment with client business needs
• Develop and sustain relationships with client stakeholder, external agency partners, project owners and client management leadership
• Partner with account leads to manage account health and setup business for continued and future success
• Provide project management and leadership to large project teams

• Interact with senior and executive level management (as needed) regarding project, expected business outcome, contract/ engagement administration (SOWs, Change Orders, etc.)
• Enforce delivery excellence and compliance while managing the quality and timeliness in order to deliver on time, within budget, meet revenue / margin targets and meet contractual obligations
• Identify risk and develop plans for risk mitigation
• Use and improve standard delivery methodology for delivering program goals (e.g. agile, waterfall, iterative) while effectively using program management tools, technology management tools, knowledge repositories and team collaboration systems (Smartsheets, Aha!, Jira, Confluence, MSFT Teams, Slack, Box, etc.)
• Participate in and be a core contributor to iCrossing community

Who you are

• 5+ years of Digital Agency or Digital Consultancy experience
• 5+ years of experience in program/project/team management
• Have a proven ability to establish Agile principles for implementing change and managing teams. ScrumMaster certification is a plus.

• Possess strong client, project management, and organizational skills
• Ability to multitask and manage multiple work-streams (projects) effectively and efficiently
• Ability to communicate technical concepts to non-technical audiences
• Ability to interact, manage and influence key stakeholders
• Possess an understanding of financial, budget and vendor contract management

• Ability to scope out and estimate various digital marketing projects
• Understanding of business requirements, user stories, and acceptance criteria
• Ability to understand and oversee creative processes
• Strong verbal, written and communication skills
• Ability to adapt to rapidly changing business needs and priorities.

• Have a positive "can do" attitude with a focus on the success of the team over individual successes.
• Apply ingenuity and determination to find the best possible options to support business needs.
• Take ownership of outstanding issues, is accountable, and establishes a high level of credibility with others in the organization
• Respect other people's opinions and suggestions and work to create an environment of trust.

Our Mission & Values

We believe that each one of us has a role in making iCrossing an energizing and inspiring place to work within these operating principles. We're proud of our diverse, cross-disciplinary team who share a passion for constant improvement.

Trust x Transparency - We're built on an open-door culture, where operating with transparency and integrity goes without saying. We hear, respect and value each other's opinion and input-and know trust is built through actions, not words.

Performance x Accountability - We tackle projects with grit and a hunger for excellence, knowing there's a "why" for every "what." We're partners in growth: for our clients, our business and our people-and we take full responsibility for everything we do.

Collaboration x Celebration - We believe success is fueled by collaboration. We root for those who are relentlessly curious-seeking new & better ways to do, create and build. And we recognize the people who go the extra mile to make it happen.

Benefits

iCrossing offers a range of employee benefits including generous PTO, 11 paid holidays, 401k + company match, full medical/dental/vision coverage, FSA & HSA options, family leave, commuter benefits, and more.