Sr. Project Manager, PS (Remote)

Knowledge, Skills and Abilities:

· You are experienced at developing, defining, and executing project plans.

· You work tirelessly to provide outstanding project team leadership to achieve, schedule, budget, quality, and scope performance.

· You are highly organized, have proven ability to monitor project budget vs. actuals, and can accurately forecast project revenues and expenditures.

· You are skilled at building professional executive status reports and other required project documentation and can effectively communicate project status to team members and stakeholders, both internal and external, in a timely and clear fashion.

· You have demonstrated ability to identify risks, create mitigation plans, document action items, identify issues and resolutions, manage changes in scope, document decisions, and define critical path for project success .

· You thrive at knowing the detailed task breakdown of your projects such as complex software implementation tasks and consulting deliverables.

· You are able to consume, analyze and clearly convey complex ideas, reasoning and solutions

· You have a proven track record of building customer relationships in person and over the phone.

· You excel at setting and managing expectations internally with your team as well as externally to your customer and are careful to deliver on your promises.

· You delegate tasks and responsibilities to appropriate personnel as necessary.

· You can manage multiple types of software implementations.

· You exemplify strong interpersonal skills with ability to engage and influence at all levels, adeptly handling crucial conversations & conflict resolution

· You understand that helping customers meet their business goals is critical to success.

· You adjust to changing priorities and operate effectively in a fluid environment.

· You demonstrate leadership capabilities by exerting positive influence over others

· You can mentor junior project managers with their project work.

· You are capable of handling difficult and escalated situations with minimal leadership involvement.

Qualifications:

· 5+ years of customer facing project management experience (preferably within a software environment). 

· Bachelor's degree in Business, Information Technology (or related degree), or demonstrated relevant experience.

· Proficient with MS Office Tools (e.g., Outlook, Word, Excel, Project, PowerPoint).

· Excellent presentation, written and verbal, communication skills: demonstrated ability to present to groups, customers, and executives.

· Experience in managing large, complex, enterprise software implementation projects.

· Insurance industry knowledge is beneficial.

· Proven track record for getting results by building strong relationships and partnerships, both externally with customers and internally with your team.

· Experience overseeing data conversions or migrations, system integrations, or new system implementations

· Demonstrated ability to stay up-to-date with technology changes or industry changes relative to product(s) supported

· Ability to remain calm under pressure and show patience within a variety of customer situations

· Experience with independent or on-site customer consulting is a plus

· Ability to work well with remote internal and external teams

· Previous experience with technical support and troubleshooting is a plus

· Certification in Project Management (e.g., PMP certification) desired

Additional Requirements and Details:

· Travel required up to 10% of the time.

· Located and working from an office location or remotely.

· Occasional lifting and/or moving up to 10 pounds.

· Frequent repetitive hand and arm movements required to operate a computer.

· Specific vision abilities required by this job include close vision (working on a computer, etc.).

· Frequent sitting and/or standing.