Sr. Project Specialist - REMOTE

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.

Job Description

This dynamic role, in the healthcare software industry, is pivotal within Baxter Care Communications. The Sr. Project Specialist is a field-based role, responsible for the planning, coordination, documentation, and execution of Hillrom Care Communications projects. This position will play an integral role in planning customer technology roadmaps and customer attainment strategy. Key activities include project planning, resource allocation and coordination, project risk assessment and mitigation, revenue forecasting, customer communication and internal partner management.

Essential duties and responsibilities:

• Project management, planning & execution.
• Act with autonomy as the primary point of contact for all client project-related needs during an active implementation.
• Use project management software, conduct regular meetings, provide agendas and meeting minutes, and build and maintain project plans.
• Provide strong, proactive, project leadership and drive follow-ups.
• Supervise all required project metrics, and proactively identify, communicate, and resolve customer issues.
• Meet or exceed established PMO metrics including revenue forecasting, assigned project reporting/results, customer revenue/project count loads, and customer satisfaction reporting.
• Host in-person and remote meetings and translate technical information from technical to non-technical resources to meet project requirements.
• Understand the challenges facing each customer and offer custom solutions, while acting as a resource for sales team during long-term planning sessions.
• Define a clear revenue management strategy that enables revenue goal attainment.
• Balance the backlog of your customer with knowledge of short, mid, and long-term orders
• Ability to travel 10-20%.

Education and experience:

• Bachelor's degree in healthcare, IT, business, or related industry.
• Minimum of 5+ years of experience in project management; preferably with external customer projects.
• History working within customers' IT departments. Ability to discuss networking, virtual server deployments, IT security concerns, remote connectivity, and software deployment methodology.
• Health care environment experience desired.
• PMP or other industry related certification(s) a plus. Experience with consultative project management approach.

Qualifications and skills:

• Shown success with planning and a curiosity about synthesizing broad information into concise plans.
• Recognized leadership abilities with positive and self-motivated attitude.
• Ability to facilitate, lead and empower large, diverse groups without direct line authority.
• Ability to efficiently communicate critical instruction, both written and verbal.
• Positive demeanor and ability to work through complex issues, customer politics, and personalities.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law

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Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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