Sr. Quality Manager

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

As the Senior Manager of Quality, your day-to-day life will be filled with opportunities to shape the future of digital healthcare through identifying and driving initiatives in support of fostering a quality culture among internal and external stakeholders.  This role will be responsible for leading efforts to grow and enhance our quality improvement systems and processes and ensure our providers maintain the highest quality standards. The Senior Manager will use quality methods and tools to drive quality improvement efforts and apply measurement-informed care as a key indicator for quality.  The role will be the go-to-resource for therapists, psychiatric providers, and Path’s internal teams to offer guidance and direction on quality concerns that arise in telehealth practice.

At Rula, we pride ourselves on a team culture that values open communication, shared responsibility, and a passion for enhancing patient care. The ideal candidate will find our commitment to staying at the forefront of industry best practices, collaborating across departments, and leveraging data analytics to be both challenging and rewarding.   We have a growing Clinical & Quality team that is highly valued for our expertise by our network of over 8000 providers and internal Rula team members. Confidence in one’s clinical skills, ethical practice based decision making, and experience as a provider all come into play when we work together.  We are high performing, work fast and efficiently, and collaborate with multiple teams across our organization to strengthen our system of care.

Required Qualifications

• Clinical behavioral health license required (i.e, LCSW, LMFT, LPC, LP)

• 5 - 8 years of experience in behavioral health, at least 3 of which must be in a quality role 

• Knowledge and experience applying quality improvement principles in a healthcare setting, with completion of at least 1-2 larger scale quality projects

• Foundational knowledge of clinical behavioral health quality expectations with clinical insight to effectively interface with providers, clients and payers

Preferred Qualifications

• Certified Professional In Healthcare Quality (CPHQ) or Six Sigma Belt certification

• Experience working on cross-functional teams

• Superior leadership skills with ability and willingness to face challenges, solve problems, and motivate others, while maintaining effective relationships with stakeholders 

• People management experience

We're serious about your well-being! As Part Of Our Team, Full-Time Employees Receive

• 100% remote work environment from anywhere in the US

• Competitive pay and benefits that don’t change based on location

• Health benefits: medical, dental, vision, life, disability, and FSA/HSA 

• Access to our 401(k) plan

• Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care

• Paid parental leave

• Employee Assistance Program (EAP) 

• Stipend to ensure your home office sets you up for success

• Quarterly department stipend for team building or in-person gatherings

• Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.