Sr. Sales Compensation Analyst

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You’ll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you’re someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

In this role you will:

• Drive compensation design and recommendations to determine the metrics and targets that the Sales Org is measured on
• Ability to pull data points and analyses together to influence leaders and provide strategic recommendations
• Assist in design and rollout of annual sales variable compensation plans in alliance with Sales, Finance, Operations, Legal, and HR
• Administer and maintain the internal Commission Dashboard for all active sales reps, working with the DMD team to test and improve data
• Design, administer, calculate and communicate sales variable compensation in accordance with policy and individual compensation plan
• Maintain the compensation email for communication with sales reps for any inquiries, changes, and escalations
• Ready to dig in to complex problems and become an expert in compensation operations at every level
• Improve processes for more efficient communication of changes throughout the Sales Org
• Administer variable compensation process by maintaining, tracking, reporting, auditing and analyzing relevant booking and commission data, ensuring accurate and timely payouts in accordance with the terms of the commission plans
• Effectively communicate with sales leadership for commission reviews to gain necessary approvals and the sales teams to ensure they understand the drivers of their territory performance and related impact on their commission

Your qualifications are: 

• 2 plus years calculating sales compensation
• Ability to partner effectively across the organization from the individual contributor to executive leadership
• Effectively manages many priorities across the organization and adjust as priorities change
• Experience with data management and an understanding of data transformation and visualization techniques to drive insights and data-driven decision making
• Interprets business issues and recommends best practices and innovative solutions
• Experience leading the ideation, planning, and implementation of business processes to enable more effective operations
• Ability to think creatively and problem solve; highly-driven and self-motivated
• Ability to thrive in a fast-paced, rapidly-changing environment and work under tight deadlines to prioritize multiple deliverables and responsibilities
• Detail-oriented and able to maintain a high level of ownership and accuracy

Benefits: 

• Health: medical, mental, dental, and vision
• Time away: vacation, dependent care, holidays, wellness days, and more
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts

Why you’ll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. 

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.