Sr. Sales Operations Analyst

Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.3 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
Sales Operations at Upwork supports all of our enterprise sales functions. Our data team within Sales Operations is here to provide the information, insights and automations for our sales team to grow. Currently, we are looking for a Sr. Sales Operations Analyst that has the skills and interest in data automation development! You will report to our Director of Sales Operations Data and Development and lead the creation and maintenance of all data pipelines and ETL processes within the Sales organization. If you like working in new programming languages and being challenged regularly, this role is for you!
Your Responsibilities:

• Maintain existing ETL processes for ingesting data from sales tools into our data warehouse
• Create automations for different sales data related tools using queries against the data warehouse, gathering data from API's or ingesting other data sources
• Develop methods for ensuring quality of data and reliability of automations that sales depends on
• Build an internal network of experts and resources within Engineering, Analytics and Sales Operations for sharing best practices and improving our automations and tools

What it takes to catch our eye:

• 3-5+ years of experience in a sales business operations, BI, strategic planning, or finance environment
• You approach problems creatively. You are comfortable working on complex problems and can present analyses to technical and non-technical audiences
• You find ways to contribute in a collaborative, team-based environment
• Experience with SQL, Snowflake, Python and working with API's. Additional familiarity with Salesforce, Git and ETL concepts

Change the world around you.
At Upwork, you'll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, we also hire full-time employees in 19 states in the United States.
Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. And oh yeah, we've also got amazing benefits - including medical insurance for you and your family, unlimited PTO, 401(k) with matching, 12 weeks of paid parental leave, and a generous Employee Stock Purchase Plan. Check out our Life at Upwork page to learn more about our benefits and the employee experience.
Check out our Careers page to learn more about the employee experience.
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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