Sr. Sales Specialist

The Company:

Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world’s best talent to realize exciting new possibilities in mobility. We’re producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We’re not just seeking to change how our cars work – we’re seeking to change the way we drive. At FF, we’re creating something new, something connected, and something with a true global impact.

Your Role:   

As the Sr. Sales Specialist for FF’s Sales group, you will be the human connection for our brand, managing both new and existing customers. To accomplish this – you will develop and optimize best practices for the highest level of customer service to all future owners.  You will be responsible for promoting a smooth and premium customer experience throughout the purchasing process of FF vehicles.  You will ensure successful program design and execution for a premium experience for all FF Users, to achieve and maintain first in class service excellence and reputation.  

 Basic Qualifications:  

• Bachelor’s degree or equivalent experience.  
• 3 to 5 years of experience in luxury vehicle sales, high-end hospitality, or luxury retail
• Provide excellent customer service with the ability to develop meaningful and loyal client relationships
• Experience in cross-functional collaboration with internal departments 
• Proven ability to build and maintain client base through consistent follow-up with phone calls and thank you notes, scheduling appointments, and inviting customers to FF Experience Center events
• Valid US Driver’s License and/or State ID and ability to obtain DMV Salesperson’s License 
• Ability to travel 30%-40%
• Ability to work weekends on a regular schedule as needed
• Contributes towards the store reaching and exceeding weekly, quarterly and annual objectives and goals; also responsible for reaching and exceeding personal sales goals, Positive and energetic phone skills, excellent listening skills, and strong writing skills.
• Experience with productivity tools (email, MS Office, CRM applications) 
• Ability to partner with store management to form a cohesive team focused on creating an energetic, exciting, innovative and approachable shopping environment

 Preferred Qualifications:  

• Valid DMV salesperson’s license 
• Experience in Electric Vehicle sales providing premium customer experience, consistent with brand image  
• A true sense of determination… and hopefully a sense of humor
• Fluency in Chinese
• Proven knowledge + expertise, and passion for customer service, automotive, technology, and sales 

Annual Salary Range:

($77K - $92K DOE), plus benefits and incentive plans

 Perks + Benefits:

• Equity grants for every employee
• Healthcare + dental + vision benefits (Free for you/discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment
• Culturally diverse, progressive atmosphere
• “Soul of Faraday” community outreach team

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.