Sr. Senior Social Media Account Manager (Dallas)

Casual Fridays is a digital marketing agency specializing in social media management, strategy, and paid social for hotels & resorts, and hospitality brands.

We are looking for a smart, creative, and driven Sr. Social Media Manager based in Dallas, Texas, for a work-from-home position.

ARE YOU IN?

You love making clients happy and using your organizational and communication skills to make sure accounts are getting top-notch customer service. You like developing relationships and sharing ideas to help clients move the needle in their business. You like strategizing, writing, and creating interesting social media content. You listen to digital and social media marketing podcasts to learn the latest trends and improve yourself. You don't shy away when a new platform emerges - you're the first to test it. You're curious about travel and love to explore new cities.

EXPERIENCE

Our ideal candidate has at least one year of agency experience or has spent time managing multiple social media accounts. You're ready to hit the ground running and have the ability to see projects through to completion. Armed with real-world experience managing multiple social channels for businesses, you're looking to spearhead creative strategies and have the confidence and competence to see those projects through to completion. You love analyzing reports to see where you can improve your efforts. If you can't spell and don't have great attention to detail, seriously, don't apply. You'll be working closely with other team members to ensure everything happens like clockwork for your clients.

ROLE

This is a full-time work-from-home position based in Dallas with occasional client travel. No two days are alike at Casual Fridays, so you need to be the kind of person that's a self-motivated go-getter ready to lead your clients and your team to success. Client account management can be challenging, but your communication skills and methodical follow-up ensure that clients stay happy. You'll collaborate with clients to brainstorm marketing ideas and initiatives, oversee their execution, then report on their successes (or failures). Additionally, you'll be comfortable with delegation and know how to prioritize.

You will work in a high-pressure environment, occasionally under very tight deadlines, and you're the point of contact for your clients. Did we mention that spelling and grammar are extremely important? Yes, we did.

Job Location: Dallas, TX. Work from home. Relocation not provided for this position.

This application process is only online. Please do not call.

RESPONSIBILITIES

• Build and maintain strong client relationships
• Communicate via Slack, email, and phone with both internal and client contacts
• Work with clients to set and execute on overall social strategy
• Turn client objectives into innovative social media initiatives
• Manage overall flow of deliverables and communication with clients
• Organize projects and deadlines in an effective way and oversee execution
• Conduct consistent research on industry trends and best practices and ensure clients are up-to-date on new information
• Collaborate with team members on planning and executing campaigns and social strategies
• Understand and effectively explain ROI and impact of social media initiatives on client goals
• Occasional travel for client visits

Extra points: if you find any spelling or grammatical errors in this job posting your name will go to the top of the pile. #eastereggs

Requirements

• Bachelor's degree from an accredited university in Marketing, Business Administration, Communication, Journalism, or English or equivalent experience
• Agency experience
• Excellent organization and communication skills
• Social Media Marketing experience (4+ years preferable)
• High level of familiarity with online social channels as used by businesses (Facebook, Instagram, Twitter, LinkedIn, YouTube)
• Familiarity with appropriate social channel analytics
• Thorough understanding of the planning, creative and production processes needed to implement a successful social media presence
• Must be tech savvy; comfortable with smartphone apps and technology
• Efficient problem solver with a high commitment to excellence
• Understanding of AP Style
• Facebook Ads & SEO experience is a plus
• Hotel, hospitality, or tourism experience is a plus

Benefits

Competitive salary & benefits program with options for health, dental, vision, life insurance, and company matching 401(k).