Sr. Site Reliability Engineer (multiple openings)

Company Description

Visa Technology and Operations LLC is a Visa company. Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Site Reliability Engineer (multiple openings) in Austin, TX to Act as Initial escalation point for Service Desk Tier 1 for application issues. Perform routine application maintenance including host file updates, log rotation, shell scripting for common tasks. Contribute information to project plans and meet stated deadlines. Compose clear documentation and reports as well as prepare Power Point slides and give informational presentations. Maintain and update 3rd party applications (Docker, Kubernetes). Monitor application performance (e.g. memory, logging, latency). Perform weekly code deployment to the Production environment. Implement and maintain Performance monitoring dashboards using industry standard tools (Splunk). Execute Problem Management for Applications. Code release into CAS (test) and PROD working with Product Development using industry standard tools. Support application deployment for new and existing services or features working with different groups like Product Development and Engineering. Support Customer Support on merchant escalated issues specific to applications. (e.g. increase latency). Position reports to the Employer’s Austin, Texas office and may allow for partial telecommuting.

Qualifications

Employer will accept a Master’s degree in Computer Science, Computer Networking, or related field.

Additional Information

WORKSITE: Austin, TX

SALARY: The estimated salary range for a new hire into this position is $102,300.00 USD to $158,600.00 USD per year. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for an annual bonus and equity. Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401(k), Employee Stock Purchase Program, FSH/HSA, Life Insurance, Paid Time off and Wellness Programs.