Sr. Software Implementation Consultant

We will rely on you to:

• Manage, with minimal guidance, multiple NetSuite support and software engagements across a wide variety of verticals while simultaneously building client relationships and developing business opportunities for the SquareWorks professional services team. Specific duties include:
• Prepare for and run recurring and ad-hoc client meetings and maintain ongoing relationship building activities to ensure client satisfaction and loyalty.

We ask that you:

• Have impeccable written and oral communication skills.
• Prioritize customer service and customer satisfaction.
• Have at least moderate exposure to core NetSuite functionality.
• Have at least two years of consulting or business analyst experience.
• Have a keen desire to expand your understanding of NetSuite and of business systems in general.
• Have sharp analytical skills and be able to solve complex problems with minimal assistance, even when the topics involved are unfamiliar.
• Be able to handle competing priorities effectively and with limited guidance.

Qualifications:

• Must have a strong understanding of general business principals. Minimum of 3 years of business experience required, preferably in software, biotech, or wholesale distribution.
• Must be familiar with, and interested in, business systems. Exposure to multiple business system platforms and associated integrations required.
• Must be familiar with basic accounting principles and terminology.
• Must be familiar with core NetSuite functionality. Formal NetSuite system administration/consulting experience a plus.
• Familiarity with compliance and audit-related topics a plus.
• Previous experience deploying pre-packaged software solutions a plus.

We require that all team members:

• Focus on autonomous thinking and a proactive approach to customer relationships.
• Create high quality, clearly written documentation that explains work performed and solutions implemented.
• Remain committed to highly responsive communication with our customers and team members.
• Interact with team members in such a way as to maintain a positive and collaborative atmosphere.
• Strive for continued personal growth; contribute in an ongoing and proactive way to the growth of the company.