Sr. Specialist Application Engineer

• Create a vision for the Waystar developer experience platform including but not limited to designing, implementing, optimizing, and unifying CI/CD pipelines and workflows across the organization
• Develop a migration plan to move all teams to GHA
• Oversee Git repositories, branching strategies, pull requests, and code reviews to ensure efficient version control.
• Lead the team through the execution of the vision and migration plan for the Developer Experience platform
• Write and maintain scripts in languages such as Powershell, Python, Bash, or Groovy to automate routine tasks and improve pipeline efficiency
• Contribute to and maintain our in-house deployment tool ZSAD
• Responsible for developing and augmenting applications based on functional and technical specifications, with a heavy emphasis on C# and .NET application development
• Develop and maintain tools and utilities to support CI/CD processes for our development teams.
• Integrate third-party tools and services to extend the capabilities of existing pipelines
• Set up and manage monitoring tools (e.g., Prometheus, Grafana) and logging solutions (e.g., ELK Stack, Splunk) to ensure pipeline health and performance.
• Adheres to Waystar coding standards and the approved technologies, proposing amendments to either when necessary
• Attends to any work items assigned through the internal case system in a timely fashion
• Takes ownership of work items assigned, communicates estimates and daily progress as part of the SDLC process, and actively works to resolve issues blocking progress
• Provides estimates for project tasks using an internal project tool, and updates the estimates if they increase or decrease
• Solves complex technical problems with little oversight
• Participate in on-call rotations and incident response activities, leading post-incident reviews and implementing corrective actions.

• 6+ years of software development experience, with a heavy emphasis on C# and .NET
• 6+ years of experience analyzing and troubleshooting large-scale distributed systems
• Strong background in DevOps, with a specific focus on designing, implementing, and optimizing CI
• Proficient in one or more scripting language: PowerShell, Bash, Python, Go, or equivalent.
• Solid foundation of container and orchestration systems including Docker/OCI runtimes, Kubernetes and Helm.
• Strong understanding and practical application of GitOps and other DevOps methodologies
• Excellent written and verbal communication skills
• Ability to work in a very fast-paced environment & welcome change
• Highly self-motivated
• Ability to work both in team and solo environments
• Experience building highly scalable software solutions

Preferred Skills:

• Strong understanding of CICD pipelines
• Experience with developing applications in C#, .NET, .NET Core, Java and PHP
• Experience with Azure DevOps Server OnPrem
• Experience with GitHub Enterprise and Cloud
• Experience with CI/CD tools Jenkins, GitLab CI, Octopus, BitBucket
• Experience with Atlassian suite (Jira, Confluence, JSM)
• Monitoring and APM tooling experience (Splunk, New Relic, DataDog, Grafana)N-Tier and SaaS development experience is preferred

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.