Sr. SQL Database Reliability Engineer

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

What We’re All About:

Q2 is proud of delivering our mobile banking platform and solutions to global customers which include broad financial institutions, banks (large and small), community banks and Fintechs. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities of both our customers and employees to make a difference.

What Makes Q2 Special?

Being passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance:

As a Senior Database Reliability Engineer at Q2 you will help build and maintain monitoring and automation that provides insights and observability to various engineering teams at Q2. Through this tooling, we enable our engineering partners to gain valuable perspective into how their code is performing. Our environment grows roughly 25% every year and we have to get used to the idea that the decisions that we made 2 years ago may not be the right decision today. A Database Reliability Engineer will not only be comfortable with this but also possess the ability to recognize it happening and begin pivoting to a newer and more robust approach.

A Typical Day:

On any given day you will be working closely with your team members as well business stakeholders to ensure our databases are running to optimal speed. 1 in 10 Americans bank with the Q2 platform, so we work in a highly available environment and are looked at to ensure uptime and client satisfaction. A proactive mindset and attitude will go a long way in the position! There's a lot of work to do be completed and new ideas are always welcome on how we can continue to be a first in class fintech.

• Be the technical lead for a group of highly skilled and high performing database engineers.

• Building and maintaining automation in highly distributed database systems using SQL Server and Postgres.

• Identifying and helping to resolve complex performance problems on highly transactional systems and assisting development teams to resolve those issues.

• Building dashboards and monitoring to track the health of live systems.

• Participate in an on-call rotation with a team of other database engineers.

• Utilizes Git for source control and deployments.

• Utilizes automated test-driven development practices.

• Work with application teams to review and influence the design of software to improve its reliability.

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

• Requires a Bachelor’s degree in (relevant degree) and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.

• Experience in high-performance and highly available OLTP distributed systems.

• Experience in building self-service tools for outside engineering teams.

• Expert knowledge of SQL, Windows, and Linux.

• Expert knowledge in a scripting language (PowerShell, Python, etc).

• Good knowledge of the various benefits and drawbacks to private and public cloud environments.

• Experience working in a highly autonomous and impact-driven environment

Health & Wellness:

• Hybrid & Remote Work Opportunities

• Flexible Time Off

• Career Development & Mentoring Programs

• Generous Retirement Benefit Plans, including a company matching HSA program.

• Health & Wellness Benefits, including a 12 week paid sabbatical for eligible new parents.

• Community Volunteering & Company Philanthropy Programs

• Employee Peer Recognition Programs – “You Earned it”

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund and our employee volunteering programs on our

Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Code2College, and YearUp, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes

#MS-1 #LI-Remote

Health & Wellness

• Hybrid & Remote Work Opportunities

• Flexible Time Off

• Career Development & Mentoring Programs

• Generous Retirement Benefit Plans, including a company-matching HSA program.

• Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents

• Community Volunteering & Company Philanthropy Programs

• Employee Peer Recognition Programs – “You Earned it”

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Code2College, and YearUp, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.