Sr. Strategist

WONGDOODY is looking for a Senior Strategist to live at the intersection of design, data, and technology, and focus on supporting the creation of strategies and experiences that resonate with consumers and brands alike!

The Senior Strategist will be an important leader in the overall strategic direction across a portfolio of high-end tech and finance clients. In this role, you will collaborate closely with CX, Creative and Tech counterparts on digital journeys and users experiences. The Senior Strategist will identify areas of opportunity and establish the vision and framework – not just in the early stages but throughout the project – to deliver successful human and business outcomes.

WHAT YOU'LL DO

• Understand our client's business goals and challenges, auditing their brand and digital presence, and identifying opportunities for improvement
• Present and Lead Discovery Activities: Stakeholder Interviews, Experience Audits, Competitor Audits, and reviewing client business plans, marketing plans and supporting analytics
• Collaborate with design, tech and client teams to ensure effective translation from discovery into design
• Create thoughtful and expressive strategies to focus and inspire our UX and Creative teams to craft experiences that align to digital product/service strategy
• Exhibit leadership to help broader client team understand emerging technologies within the experience and brand landscape as well as larger consumer trends from social, popular culture and international markets
• Partner with Business Development team to influence the strategic direction of our client relationships
• Compile research to support the development of recommendations that impact customer experiences
• Collect, synthesize and share data from insight and research vendors across project teams
• Plan and facilitate ideation and strategic activities such as workshops and brainstorming
• Develop holistic, quant-driven consumer journey maps
• Interpret client briefings into a clear and concise brief linked to business and user benefits
• Gather, synthesize and communicate clearly actionable data led insight from audience, culture and category e.g. trends reports, personas and user journeys

WHAT YOU'RE LIKE

• A storyteller capable of communicating complex problems and ideas
• Collaborative thinker, highly adaptable and able to juggle competing priorities with ease
• Acumen for the business; able to identify further opportunities and help grow our practice
• A clear and compelling communicator (strong verbal, written, and presentation skills)
• Ready to influence your own development
• Curious, social, driven, and have a sense of humor

WHAT YOU'VE GOT

• 5+ years of product design and development expertise within a digital agency or consultancy 
• Stellar interpersonal skills; the ability to influence cross-functional teams without direct authority
• Comfortable with client facing discussions; facilitating workshops and delivering presentations
• An interest and understanding of how platforms and technology are used to enable experience
  • Familiarity with tech concepts like systems development lifecycle, agile development methodology, common technology stacks
  • Prior success working with technology specialists such as enterprise and systems architects, developers and testers/QA
  • Experience with build, delivery and deployment of projects and/or solutions
• The ability to manage up, down, sideways and navigating complex internal and external organizational structures and communicating effectively at all levels
• A clear point of view and confidence in it, while having the openness and interest to listen to clients and teammate’s perspectives
• Multi-category/industry; experience within B2B, financial services, tech, telecom, or automotive a plus

TO APPLY: For full consideration please upload both a resume and cover letter.

ABOUT US

THE PERKS

We’ll pay you to come work at WONGDOODY, because we’re generous like that. But on top of your paycheck, you’ll receive a whole lotta benefits to help keep you healthy, secure and balanced. You’ll get great health insurance (paid in full), 401K company match, all the free coffee you can drink, extended holidays, flexible summer hours, and volunteer time off to name a few. 

WONGDOODY is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space which not only celebrates and embraces, but also reflects the diversity of the world we live in. Candidates from diverse backgrounds strongly encouraged to apply.

All your information will be kept confidential according to EEO guidelines.

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