Sr. Systems Administrator

Location:  New York, New York

Reports to: Sr. Manager, Enterprise Business Systems

About AlphaSense: 

AlphaSense is a market intelligence platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including company filings, event transcripts, news, trade journals, and equity research. Our platform is trusted by over 3,500 enterprise customers, including a majority of the S&P 500. Headquartered in New York City, AlphaSense employs over 1,000 people across offices in the U.S., U.K., Finland, Germany, and India. For more information, please visit www.alpha-sense.com.

About the Role:

We are a high-growth SaaS company and are looking for an experienced IT professional to join our growing Corporate IT team. We fundamentally believe that business success comes from hiring the most talented individuals in the world, and we are looking for a passionate professional to help build the information technology group at AlphaSense. You will report directly to the Senior Manager, Enterprise Business Systems. This role is based in New York, New York, and will support implementation, ongoing operations of identity solution management on Okta, and other company-wide softwares.

Who You Are:

• Strong understanding of enterprise IT environment
• Minimum of 5 years of proven and progressive knowledge in IT systems administration, monitoring, inventory, reporting and documentation
• Must be proficient in administering Okta groups, users, MFA and maintenance
• Experience with Google Workspace administration and usage
• Experience with Slack administration and/or other internal communication platforms
• Excellent time management and organizational skills

What You'll Do:

• Optimize Okta Workflows aligned with group policy processes
• Okta SSO integrations and administration of the Okta user base
• Configure factor enrollments, sign on and application policies
• Day-to-day operational tasks to support users of the Okta service
• Improve automation in account, system and application provisioning
• Manage documentation on infrastructure, policies, and procedures
• Manage policies and procedures related to various collaboration applications
• Handling and resolving systems administration requests: Slack, Google Workspace, Office365 and other company SaaS applications
• Assisting the Support team with escalated cases that involve systems issues.

AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.