Sr. Systems Administrator

Who We AreJPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance

outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:

1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.

2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.

3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

For more information, visit www.jpshealthnet.org.

To view all job vacancies, visit www.jpshealthnet.org, www.jpshealthnet.org/careers, or www.teamacclaim.org.

Job Title:

Sr. Systems Administrator

Requisition Number:

30206

Employment Type:

Full Time

Division:

IT TECHNICAL SERVICES & SECURITY

Compensation Type:

Salaried

Job Category:

Information Technology

Hours Worked:

8:00 AM - 5:00 PM

Location:

JPOC 1400

Shift Worked:

Day

Job Description:

Description: The Senior Systems Administrator is responsible for the design, development, documentation, implementation, training and support of systems in response to the Organization's needs.

Typical Duties:

1. Initiates and performs the Root Cause Analysis of any technical and application problems.
2. Participates in routine and unplanned server or application maintenance. This includes physical server and/or appliance installation.
3. Collaborates with multiple departments to determine technology needs and define SLAs.
4. Participates in 24x7 support team as needed. On-call rotation to be expected.
5. Documents and maintain detailed working knowledge of any software packages and applications.
6. Documents in detail all information regarding incidents and requests in ServiceNow, as well as accurate documentation of inventory and software process flows within knowledge base.
7. Responds to problems, requests, and tasks via ServiceNow per Service Level Agreement (SLA) standards.
8. Provides analysis for hardware-software infrastructure for various special projects.
9. Adheres to daily and monthly metrics as defined by the Director. (ED: initial response, support turnaround time, customer service survey, etc.).
10. Serves as an escalation point for others on the server team.
11. Performs other related duties as assigned.

Qualifications:

Required Education and Experience:
• Bachelor's Degree from an accredited University or equivalent experience.
• 8 plus years of experience in building and maintaining server platforms running Microsoft Windows operating systems and Linux.
• 8 plus years of experience in implementing and maintaining large Microsoft Active Directory environments.
• 5 plus years of experience in building and managing Microsoft Exchange email systems.
• 5 plus years of experience in creating and distributing group policies.
• 5 plus years of experience in Enterprise VMware ESXi environment.
• 3 plus years of experience in Virtual Desktop environments (VMWare Horizon).
• 5 plus years of experience in managing Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) services.
• Management of file shares, print queues, users, and groups for Windows Servers.
? Preferred Education and Experience:
• Experience with data communication protocols (i.e., TCP/IP).
• Experience with troubleshooting unusual system behavior.
• Experience translating and documenting complex clinical and business workflows.
Preferred Licensure/Certification/Specialized Training:
• Current VMWare or Microsoft Administration certifications are a bonus

Location Address:

1400 S. Main Street

Fort Worth, Texas, 76104

United States