Sr. Systems Engineer

Senior Systems Engineer
Would you enjoy collaborating with teams to deliver improvements to our business?
Do you enjoy working with cutting-edge technology solutions?

About our Team

Our Technology teams use cutting-edge technologies to build products and systems to advance science and health. We provide our customers with powerful digital solutions, helping them to research the biggest problems facing the world today.

About the Role

As a Senior Systems Engineer, you will be working with colleagues from Elsevier's Technology organization. Working collaboratively, you'll be delivering shared solutions for infrastructure operations across our HESI Product. As a natural innovator, you'll consistently look at ways to automate, optimize, increase availability, and migrate to cloud services.

Responsibilities

• Provide input to project plans, schedules, and methodology in the operation and maintenance of multiple system environments
• Respond to system management alerts to handle system/operations exceptions, within the assigned enterprise systems of product offerings
• Take ownership for triage change management support
• Diagnose complex system and performance problems, and recommend or configure solutions

Requirements

• Understand continuous integration and deployment
• Solid experience with cloud provisioning tools such as Terraform and CloudFormation
• Demonstrate understanding of system dump contents, system control block structures, all characteristics/features of hardware being used, and system performance
• Understanding of storage systems and Windows Server 2016
• Have knowledge of program installation and troubleshooting
• Have an understanding of virtual server environments and thin clients
• Have experience in working with scripts for automation
• Have advanced understanding of system and problem management tools, and knowledge of system recovery procedures
• Have excellent written and verbal communication skills and demonstrate good relationship building skills
• Have solid organization, planning and change management skills
• Have a thorough and investigative approach to proactively identifying and solving complex problems
• Experience with AWS SDK for .NET a plus

Work in a way that works for you

We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working remotely from home or any other work location (up to 5 days a week)
• Working flexible hours - flexing the times you work in the day

Working with us

• We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.

Working for you

• At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
• Comprehensive, multi-carrier health plan benefits
• Disability insurance
• Dependent Care and Commuter Spending Accounts
• Life and Accident Insurance
• Retirement Benefits (Salary Investment Plan/Employer Stock Purchase Plan)
• Modern Family Benefits, including adoption and surrogacy

About Us

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Join Us

Are you ready to help us progress science and health? Our technology leads to innovation, so join a forward-thinking digital business that is tackling world-scale challenges and align your ambitions with our passion for driving global knowledge-sharing.

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [email protected] or if you are based in the US you may also contact us on 1.855.833.5120.

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