Sr. Technical Curriculum Developer

Company Description

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard.

Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.

Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value.

Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture.

Job Description

Job Title: Sr. Technical Curriculum Developer

Locations: Remote

Reports to: Manager, Curriculum Development

A quick snapshot…

The Sr. Technical Curriculum Developer is a key member on the curriculum development team responsible for delivering courses for our API products that are focused on the Revenue Lifecycle. In this role, you will learn the Conga’s Revenue Lifecycle, the business process it solves such as configuring carts, pricing, quoting and other document generation. You will also learn about our various customers and common industry use cases to build curriculum. You will use your skills to develop any content that is programmatic in nature. If there is functionality that requires scripting, querying or coding, you will help with the development of that curriculum along with SMEs. For example, our document generation product has a suite of APIs to automate a business’s documentation process. You may look at the APIs and create training on how to generate a document, retrieve the status of the generated document and then have the document be downloaded by a button. In this example you are free to develop examples in Python, JavaScript, Node or a lightweight language where the focus is on our APIs and schema. When working on some of our other products, you will be required to develop examples in C#. 

Why it’s a big deal…  

As a Sr. Technical Curriculum Developer, you will play a critical role in designing, developing, and delivering comprehensive curriculum focused on Conga’s APIs along with front-end development. Your code development and instructional design expertise will help us educate our developers and technical professionals to harness the full potential of our API products. You need to be comfortable researching technical topics, collaborating with SMEs, designing, and writing course material. You will develop curriculum that translates technical topics into concise and simple modules for a range of audiences. You will ensure that content is technically correct and aligns with our product roadmap. Conga is releasing a suite of new products in its Revenue Lifecycle Management portfolio, and some are API only products. We want to make sure that our customers are successful by not only providing them with documentation, but training as well. You will be an integral part of the success of Conga’s API only products. You will help deliver first rate training for our APIs to complement our documentation and ensure our customer’s success.

Are you the person we’re looking for?  

Curriculum Development. 5 years of experience with curriculum development for technical software or 5 years of code development and examples of documentation and training you produced at a software company. Expertise in creating and updating curriculum materials, including tutorials, guides, and documentation examples to teach our API products. Including development concepts and best practices, aligning curriculum content with the latest industry standards for API training. You will also develop curriculum for more technical parts of our platform.

Collaboration. Experience working closely with subject matter experts, technical teams, and other stakeholders to gather information and ensure the accuracy of curriculum materials. Collaborating with multimedia specialists and instructional designers to enhance the learning experience.

Development Expertise. Develop hands-on exercises and projects that allow learners to apply Conga APIs to real-world scenarios. Experience or ability to develop curricula content using C#. Experience with Swagger and Working knowledge in JSON data exchange, Web Service, and REST APIs. You’ll be asked to provide examples of training you developed on topics that includes APIs, REST, Postman, Swagger XML, Mulesoft, etc. The position will require the ability to pass a small project that demonstrates your development skills.

Instructional Design. Expertise in applying instructional design principles to create engaging and effective learning experiences. Experience using a variety of instructional methods and delivery formats to accommodate diverse learning styles.

Assessment and Feedback. Experience in developing assessments and quizzes to evaluate learners' comprehension. Gathering feedback from learners and instructors to continuously improve curriculum content.

Education. A technical degree in Computer Science or Software Engineering, or a 6 years of relevant work experience in a technical industry.

Related tools and software. Strong communication and presentation skills using Microsoft Word, PowerPoint, Articulate, Snag-It and Camtasia. 

Here’s what will give you an edge…

Related tools and software. Familiarity with Docebo learning management systems (LMS). Knowledge of Quote to Cash processes and the Revenue Management Lifecycle.

Did we pique your interest? 

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Don’t meet every requirement for the role?

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.

Compensation

In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs.

The U.S. base salary range for this full-time position is $75,519 - $120,831. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance. 

The posted salary ranges are for the expectations outlined in the job description. We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements. In these occasional cases, we will communicate the revised salary range to the candidate during the selection process.

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Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.