Sr. Technical Program Manager

Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

The TetraScience Senior Program Manager will report to the Professional Services team and will be responsible for the management of implementations and services of the Tetra Data Platform for new clients. This entails oversight throughout each project to ensure TetraScience meets or exceeds client expectations in a continuous improvement environment.

• The Senior Program Manager responsibilities will include the following: client/internal project kick-off meetings, client update meetings, resource planning, timeline and deliverables management, oversight to financial aspects of services and project closure.
• The Senior Program Manager will be responsible for working closely with internal and external stakeholders to ensure deliverables are managed to the clients’ expectations.
• The Senior Program Manager will manage clients on scope and change requests, project governance, and identify and mitigate risk.

• 5+ years of Program Management experience in a Professional Services setting, implementing complex technical solutions.
• 5+ years of Public Cloud (AWS, GCP, or Azure) or Enterprise software experience.
• Demonstrated capability to effectively engage in C-level relationships, in a client facing role.
• Measurable past performance of efficiently managing the delivery and support of multiple simultaneous projects by leveraging project management tools.
• Demonstrated collaborative communication and influencing skills.

Ideal If You Have

• Deep experience in Life Sciences and Pharma workflows, especially surrounding drug design and development, biologics, automation, or new modalities.
• Thrives in an environment with multiple simultaneous efforts across diverse experiences.
• Bachelor’s degree in Computer Science, Chemistry, Business, or related field; or equivalent work experience.
• Strong on PM implementation exposure to a cloud environment, specifically AWS is a compelling advantage.
• Proven project/program leadership experience in an agile, customer-facing deployment environment.
• Highly effective verbal and written communication skills; ability to explain technical information in non-technical language to drive progress.
• Ability to distill and present complex information to a wide range of stakeholders.
• Knowledge or understanding of GxP compliance-related activities such as Good Laboratory Practices (GLP) is ideal.

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work + office as needed
• Company paid Life Insurance, LTD/STD

We are not currently providing visa sponsorship for this position