Sr. Training Specialist (Flex)

Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.
Job Description

This role requires more than 75% extensive travel to customer site locations in the US. This position is open to all US States remotely.

Responsibilities of the Sr. Training Specialist include but are not limited to:

• Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services

• Conducting on-site training for Motorola Spillman software and designated third party software

• Presenting training using a variety of classroom training methods, including lecture, PowerPoint, flip charts, on-line projection, etc.

• Completing department required reports within set standards

• Managing communication with customer contact(s) related to the training schedule

• Coordinating customer (agency) information between trainers Operates under supervision from the Customer Education Manager

• Relying on instructions and pre-established guidelines to perform the functions of the job

Qualifications:

• High School Diploma or equivalent

• 1+ years of experience working with Motorola Flex Product

• Must have a valid Drivers License

• Experience as an end user of Motorola Flex products - Required

• Experience with Motorola Flex Administration - Preferred

• This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

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Basic Requirements

• High School Diploma or equivalent
• 1+ years of public safety experience
• Must be able to obtain background clearance as required by government customer

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel RequirementsOver 75%
Relocation ProvidedDomestic
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.