Sr. UX Researcher

Radiant Digital delivers technology consulting and business solutions for commercial and government clients.

Our flexible delivery model allows us to provide end-to-end solution delivery, single project execution, and, or strategic resources.

CMMI Maturity Level III and ISO 9001 – 2015 certified.

Job Description:

• At least 7 year of UXR or comparable research experience
• Solid grounding in qualitative or mixed-methods
• Adaptability and a learning growth mindset
• Critical thinking and problem solving
• Prior enterprise software UXR experience
• Prior academic research or program evaluation experience or training
• Prior experience in a start-up, tech company, or other highly dynamic endeavors where rapid change and adaptation is the norm
• Or, prior UXR experience in a large corporate setting with frequent interaction with business stakeholders outside of IT teams
• Work collaboratively with a lead researcher on UXR projects as assigned
• Create research plans to solve software or other business problems
• Choose and employ most effective methods to answer a research question or problem (e.g., contextual inquiry, card sorting, usability testing protocols)
• Produce personas, user flows, empathy maps, journey maps, research reports, and other artifacts as needed
• Collaborate closely with designers or other product team members to ensure research insights have meaningful impact on designs, prototypes, collaborations, and product strategy
• Mentor UXR interns
• Keep learning and growing!

Education:

• Bachelor’s degree
• Previous education, experience, or both in a social science (e.g., anthropology, sociology, psychology), human-computer interaction (HCI), or another similar field